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Basics of Effective Communication
Communication
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- D asked: How many hours of study would be required to complete this course?
- asked: what are the basic contants of business communication
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- L asked: How is this course offered. If classroom training, when and where and what is the cost of the training? Supervisor User Support Center Washington Metropolitan Transit Authority --
- J asked: Does this course and Mastering Communication qualify for CPE credit?
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- S asked: I am a Training Support Rep for a Real Estate Screening Company. Each Quarter we have a focus training and our next subject will be Internal and External Communication. We want to talk about the various ways of communicationing, when its best to use a certain type of communication, how each dept communicates differently in the compoany etc. Is there any more information you can give me about this course and is it the right one for me regarding the information i am looing for? Thank you
- B asked: Basic information concerning verbal, non-verbal and wrritten communication skills, online classes, cost and how long are each class or course.
Basics of Effective Communication
Effective Business Communication
This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.
Audience:
This series is for anyone who wants to improve his or her professional writing skills.
Features:- Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
- Flash scenarios use real world situations to illustrate course concepts.
- Audio accompanies each lesson page throughout the course.
- Activities allow learners to apply course concepts in an interactive questioning environment.
- Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
- A skill assessment generates a customized learning path based on the results of a pre-test.
- A glossary provides a reference for definitions of unfamiliar terms. Bookmarking tracks the learner`s progress in a course.
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By completing this series you will learn to: - Describe the benefits of using a planning worksheet
- Determine the basic prerequisites of your business communication
- Identify the audience of your business communication
- Decide the format, style, order, and attachments of your business communication
- Identify the five qualities of effective words
- Identify the rules of correct word usage
- Identify the guidelines for nondiscriminatory language
- Build effective sentences
- Recognize and correct common sentence faults
- Design paragraphs successfully
- Define each informative prose pattern
- List business applications for each pattern
- Provide examples of each informative prose pattern
- List the acceptable letter-writing formats
- Discuss three categories of letters
- Determine which style of writing is best for a particular situation
- Write neutral, positive, negative, and persuasive letters
- Discuss memos
- Explain proposals
- Create a press release
- Describe e-mail and faxes
- Describe the general characteristics of formal reports
- Describe acceptable formats of reports
- Explain how formal, informational, analytical, and persuasive reports should be organized
- Understand the importance of planning your projects
- Select information relevant to your audience
- Identify and set up the standard sections of a document
- List the four rules of producing effective documentation
- Use charts, graphs, and tables to illustrate steps in the procedures you are documenting
- Choose the best formatting characteristics for your documentation project
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Students may master the course/s by achieving a percentage at or above 70% for each individual lesson, through their scoring results of the course questions, the skill assessment, or a combination of both.
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Contact Hours: 11
About The Training Provider: Online Training Directory
Online Training Directory - JER Online (JER Group, Inc.) lists over 1000 , cost affordable, non-credit Courses and Certificates in its own proprietary online catalog. We are always adding "more courses...all the time " to a growing inventory.
The courses and certificates that comprise JER Online s course catalog are developed by (1) JER Online, (2) a growing number of accredited .edu partners and by (3) corporate...
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