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Provided by: Consulting Skills USA
Master Class in Account ManagementClick here for more information or to take this course
Training Provided by Consulting Skills USAThis is a highly pragmatic and interactive workshop designed for experienced consultants, managers and partners, who are in charge of developing major accounts. The workshop focuses on the mechanisms of increasing value to key accounts.Training Avaliability and Delivery
Related Keywords: consulting skills consultative selling consulting process proposal design presentation skills active listening creativity mentoring coaching delivery project management engagement management client management customer management account management workshop seminar change management organizational change organizational development human capital development Training Program DetailsWhat will you achieve?
This workshop aims to deliver: An analytical framework for exploring the client - consultant relationship. A model of relationship development that will allow participants to add genuine new value to their client relationships. An increased ability to effect impact on client systems. Practice in working with a powerful account development and planning process. What is the course program? The challenge of the client-consultant relationship Exploration of what goes on in client relationships and how they can be made increasingly 'active'. Value Chain, Value Ladder and 'Stairs' analysis. Effecting impact on organizations Understanding what sort of organizational issues are likely to surface in the course of working with clients Practicing the Account Development Process Formulating customer development projects: design, Key Success Factors, Key Performance Indicators. Available in english, dutch, spanish, french, or german About Consulting Skills USA - Training Provider
Consulting Skills USA - We specialize in helping knowledge-based companies, improve their Consulting and Client Facing Skills.
We tailor and deliver courses for clients including IBM, Fujitsu, Harris, Logica CMG, Shell Global Consulting and Towers Perrin.
Examples of our Courses include: Core Consulting Skills, Consultative Selling, Client Engagement Skills, Advanced Analytical Tools and Techniques, Solving...
More Training from Consulting Skills USA
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