Solving Complex Problems
Problem Solving
Training
Provided by Consulting Skills USA
A two-day program with a focus on participants' capability to deal with complex problems - problems that are ill-defined and for which there may be a large amount of potential solutions. Solving these problems requires teamwork rather than individual knowledge, and approaches that are intuitive as well as rationally sound.
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Solving Complex Problems
What will you achieve?
A capability to solve increasingly complex problems and thus to add increasing value to your client relationships.
Choosing an appropriate problem-solving approach with a mix of both convergent and divergent thinking
Insights in how to focus the efforts of a team towards effective solutions;
Knowledge about best-of-breed methodologies to solve complex problems.
What is the course program?
Based on a case study, we will explore in-depth:
Problem definition.
Creative and analytical techniques - and the appropriate use of both.
Formulating hypotheses.
Evaluating possible causes of problems.
Writing up data specifications.
Drawing up logic diagrams: facts - findings - solutions.
Formulating recommendations.
Introduction to the management of change.
Available in english, dutch, spanish, french, or german
A capability to solve increasingly complex problems and thus to add increasing value to your client relationships.
Choosing an appropriate problem-solving approach with a mix of both convergent and divergent thinking
Insights in how to focus the efforts of a team towards effective solutions;
Knowledge about best-of-breed methodologies to solve complex problems.
What is the course program?
Based on a case study, we will explore in-depth:
Problem definition.
Creative and analytical techniques - and the appropriate use of both.
Formulating hypotheses.
Evaluating possible causes of problems.
Writing up data specifications.
Drawing up logic diagrams: facts - findings - solutions.
Formulating recommendations.
Introduction to the management of change.
Available in english, dutch, spanish, french, or german
About The Training Provider: Consulting Skills USA
Consulting Skills USA - We specialize in helping knowledge-based companies, improve their Consulting and Client Facing Skills.
We tailor and deliver courses for clients including IBM, Fujitsu, Harris, Logica CMG, Shell Global Consulting and Towers Perrin.
Examples of our Courses include: Core Consulting Skills, Consultative Selling, Client Engagement Skills, Advanced Analytical Tools and Techniques, Solving...
