Mac OS X Troubleshooting & Maintenance
Mac OS
Mac Troubleshooting and Maintenance - OS X
Description:
Are you torn between upgrading your Mac or buying a new one? Is your company moving to OS X? Just what is OS X 10.2, 10.3 and 10.4 and how do they work? Get your hands dirty "under the hood" of OS X and find the tools and answers you're looking for on troubleshooting memory, hard drives that are running and have crashed, power supplies, PRAM, printing, peripherals, the guts of the OS through the command-line, and more. Discussions include an in-depth look inside the Mac OS X System, hardware, what files and folders can be troubleshot, special boot modes, upgrading processors and video cards, dealing with incompatible hardware, legacy devices and more. Hands-on activities include take apart and reassembly, memory and hard drive upgrades, and a troubleshooting "run-through." You'll come away from the workshop with the knowledge of how to repair or upgrade your Mac, make smart decisions for future purchases and upgrades, and preventive maintenance steps you can take to keep your Macs running smoothly, a confidence in knowing more about OS X 10.3 & 10.4, and how to prevent data loss, restore a user's data and preferences, and more. This course is taught on OS X 10.4 workstations but the troubleshooting techniques you'll learn are equally applicable to OS X 10.3.
Who should attend: Home Users, Macintosh Administrators and Support Technicians, Consultants, Graphic Artists and Production Managers, Repair Technicians, Educational Computer Lab Administrators, or anyone responsible for keeping Macintosh Computers up and running.
Description:
Are you torn between upgrading your Mac or buying a new one? Is your company moving to OS X? Just what is OS X 10.2, 10.3 and 10.4 and how do they work? Get your hands dirty "under the hood" of OS X and find the tools and answers you're looking for on troubleshooting memory, hard drives that are running and have crashed, power supplies, PRAM, printing, peripherals, the guts of the OS through the command-line, and more. Discussions include an in-depth look inside the Mac OS X System, hardware, what files and folders can be troubleshot, special boot modes, upgrading processors and video cards, dealing with incompatible hardware, legacy devices and more. Hands-on activities include take apart and reassembly, memory and hard drive upgrades, and a troubleshooting "run-through." You'll come away from the workshop with the knowledge of how to repair or upgrade your Mac, make smart decisions for future purchases and upgrades, and preventive maintenance steps you can take to keep your Macs running smoothly, a confidence in knowing more about OS X 10.3 & 10.4, and how to prevent data loss, restore a user's data and preferences, and more. This course is taught on OS X 10.4 workstations but the troubleshooting techniques you'll learn are equally applicable to OS X 10.3.
Who should attend: Home Users, Macintosh Administrators and Support Technicians, Consultants, Graphic Artists and Production Managers, Repair Technicians, Educational Computer Lab Administrators, or anyone responsible for keeping Macintosh Computers up and running.
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Training
Provided by MOST (Mac OS Training)
- C asked: What is the schedule for MAC OS Troubleshooting and Maintenance
- S asked: Is there a date that this training will be located in Ohio?
- P asked: I'm interested in attending the work shop can you let me know when the next class is scheduled. Thanks Pat
- D asked: Is this course still available?
- R asked: Hello, i work with pcs. i have a powerbook G and im having issues with it booting up. unlike the pc. i have to search the web on safemode. other boot commands and it still doesnt boot up to os. just the back round screen it sits on. Will this class help me figure this out. will this help me. trouble shoot my macs and other macs? Im really curious to know. thank you..
- M asked: Request for information on Mac Training
- D asked: I am very familiar with the MAC, I have one at home and we have one in our lab at work. I am looking at trying to expand my networking knowledge with the MAC to include using the terminal. Would this course go into such training and if not do you have a recommendation? Also are these courses offered in NH or Massachusetts?
- D asked: Dates and pricing
- J asked: I'm interested in your two day Mac program. I'm a teacher in a school district with incompetent tech support and I use Macs with my video editing classes.
- asked: im looking for hard ware networking course pls send me the prices im intrested in jetking.
- L asked: How to maintain and troubleshoot department Macs.
- asked: just looking for free computer courses mac
- J asked: please send me information regarding available dates, pricing and possible lodging recommendations.
- S asked: Will you be offering more workshops on this subject in the future? Thank you.
- D asked: I am interested in this class. Do you have one in or near Atlanta? If not, do you have a future class schedule?
- A asked: What dates are available for Mac OS X Troubleshooting & Maintenance class?
- D asked: I am very much interested in sighning up for this class. My company is % PC and the rest is MAC. Im located in NY and would like to know how to get enough info to have my company pay for this ASAP.
- E asked: Good morning. I am looking for some training on Mac OS and hardware. Our directory department is workning on purchasing a software package that is designed to run on Macs, and we are currently an IBM shop for the most part. I am needing to learn about the OS, hardware (especially the newer Intel based machines), troubleshooting for both, remote conterol applications, and software for partitioning the hard drive, loading Windows, and switching seamlessly between the OSs as well.
- O asked: Does it covers Exam L-?
- N asked: I would like to know what exactly this class teacher. I have no experience in MACS and my department is slowly moving towards MACs, so I would like to know how to use MACs, trouble shoot it etc. Thank you!
- C asked: Mac OS X Troubleshooting & Maintenance by MOST
- G asked: please let me know the location of the school. Thank you
- J asked: I would like to take this course as close to home as possible. Can you send me info. on where and when this course is run.
- A asked: I would like to learn basic Mac OS.
- J asked: I am very interested in this course. Can you tell me where this course is located? Any information you can supply would be helpful.
Mac OS X Troubleshooting & Maintenance
Mac Troubleshooting and Maintenance - OS X
Description:
Are you torn between upgrading your Mac or buying a new one? Is your company moving to OS X? Just what is OS X 10.2 & 10.3 and how does it work? Get your hands dirty "under the hood" of OS X and find the tools and ansewrs you're looking for on troubleshooting memory, hard drives that are running and have crashed, power supplies, PRAM, printing, peripherals, and more. Discussions include an in-depth look inside the Mac OS X System, hardware, what files and folders can be troubleshot, special boot modes, upgrading processors and video cards, dealing with incompatible hardware, legacy devices and more. Hands-on activities include take apart and reassembly, memory and hard drive upgrades, and a troubleshooting "run-through." You'll come away from the workshop with the knowledge of how to repair or upgrade your Mac, make smart decisions for future purchases and upgrades, and preventive maintenance steps you can take to keep your Macs running smoothly, a confidence in knowing more about OS X 10.2 & 10.3, and how to prevent data loss, restore a user's data and preferences, and more. This course is taught on OS X 10.3 workstations but the troubleshooting techniques you'll learn are equally applicable to OS X 10.2.
Who should attend: Home Users, Macintosh Administrators and Support Technicians, Consultants, Graphic Artists and Production Managers, Repair Technicians, Educational Computer Lab Administrators, or anyone responsible for keeping Macintosh Computers up and running
Days: two (weekdays) or four (nights or weekends)
Hands-on: yes
Hours 9-4
Cost: $499
Materials Included: Guidebook and two CDs with freeware/shareware enhancements for your Mac, along with how-to videos illustrating take-apart and upgrades
Prerequisites and Experience: Basic knowledge of Mac OS 9 or higher, familiarity with computer hardware basics.
Day One
Hardware & Software Components of the Mac:
* What makes a Macintosh "different" from other computers?
* Identify major components of Mac hardware
* Discuss various Mac input-output ports
* Expansion buses and cards
* SCSI, IDE, Firewire and USB: which are the right choices?
* Troubleshooting floppy and Zip Drives
* A complete overview of the Mac OS X 10.2 installation process
* The Mac OS X 10.2 boot process and special boot modes
* Creating and Managing User Accounts
Preparing Yourself for Troubleshooting:
* Putting together a Mac toolkit
* Troubleshooting SCSI, IDE and Serial ATA
* Parameter Ram (PRAM)
* The MacOS boot sequence
* The importance of ROM and firmware
* What to do when your Mac won't boot
* An in-depth look at important OS X System components
* Which Macs will only boot in OS X.
* How OS X extensions differ from OS 9 extensions
* How to upgrade and install applications without hassles
* Using Apple's built-in disk utilities, and third-party disk utilities
* How to tell the difference between hardware and software problems
* Decode the most common system error messages
Day Two
Troubleshooting Logic Board Devices:
* SDRAM, SODIMMS, and DDR RAM
* How to identify problem RAM
* Troubleshooting ports and network connections
* Knowing when to replace power supplies
* How to perform a complete reset of your Mac
Monitors, Speakers, Printers, Mice and Keyboards:
* When is it time to repair or replace a monitor?
* What monitors are available today?
* Refresh rates, digital v. analog, resolutions and video adapters
* Attaching speakers to your Mac
* Resurrecting damaged keyboards and mice
* Printer connections, print quality, and font installation and management
Troubleshooting Hard Disks and Other Media:
* How to select the best hard drive to upgrade your system
* Hard drive troubleshooting and backup
* Recovering data from a failed drive
* Strategies to protect your data: backing up and archiving
* Installing CDs, DVDs, and CD Burners
* Removable Media options and tape backup devices
Basic Networking:
* The Mac file sharing model: how to make it work for you
* Sharing files between Mac OS X workstations
* Understanding permissions and file ownership
* Connecting your Mac:
* Ethernet, Airport and Dial-up
* Overview of Mac server options
* High speed internet access: cable modems, dial-up, DSL, T1 lines
* OS XTerminal commands for troubleshooting your network connection
Upgrades and Extending the Usefulness of Your Macintosh:
* Identify which Mac models can be "brought up to speed"
* How to determine if upgrades are cost-effective
* Evaluate Mac OS upgrades and processor upgrades
Description:
Are you torn between upgrading your Mac or buying a new one? Is your company moving to OS X? Just what is OS X 10.2 & 10.3 and how does it work? Get your hands dirty "under the hood" of OS X and find the tools and ansewrs you're looking for on troubleshooting memory, hard drives that are running and have crashed, power supplies, PRAM, printing, peripherals, and more. Discussions include an in-depth look inside the Mac OS X System, hardware, what files and folders can be troubleshot, special boot modes, upgrading processors and video cards, dealing with incompatible hardware, legacy devices and more. Hands-on activities include take apart and reassembly, memory and hard drive upgrades, and a troubleshooting "run-through." You'll come away from the workshop with the knowledge of how to repair or upgrade your Mac, make smart decisions for future purchases and upgrades, and preventive maintenance steps you can take to keep your Macs running smoothly, a confidence in knowing more about OS X 10.2 & 10.3, and how to prevent data loss, restore a user's data and preferences, and more. This course is taught on OS X 10.3 workstations but the troubleshooting techniques you'll learn are equally applicable to OS X 10.2.
Who should attend: Home Users, Macintosh Administrators and Support Technicians, Consultants, Graphic Artists and Production Managers, Repair Technicians, Educational Computer Lab Administrators, or anyone responsible for keeping Macintosh Computers up and running
Days: two (weekdays) or four (nights or weekends)
Hands-on: yes
Hours 9-4
Cost: $499
Materials Included: Guidebook and two CDs with freeware/shareware enhancements for your Mac, along with how-to videos illustrating take-apart and upgrades
Prerequisites and Experience: Basic knowledge of Mac OS 9 or higher, familiarity with computer hardware basics.
Day One
Hardware & Software Components of the Mac:
* What makes a Macintosh "different" from other computers?
* Identify major components of Mac hardware
* Discuss various Mac input-output ports
* Expansion buses and cards
* SCSI, IDE, Firewire and USB: which are the right choices?
* Troubleshooting floppy and Zip Drives
* A complete overview of the Mac OS X 10.2 installation process
* The Mac OS X 10.2 boot process and special boot modes
* Creating and Managing User Accounts
Preparing Yourself for Troubleshooting:
* Putting together a Mac toolkit
* Troubleshooting SCSI, IDE and Serial ATA
* Parameter Ram (PRAM)
* The MacOS boot sequence
* The importance of ROM and firmware
* What to do when your Mac won't boot
* An in-depth look at important OS X System components
* Which Macs will only boot in OS X.
* How OS X extensions differ from OS 9 extensions
* How to upgrade and install applications without hassles
* Using Apple's built-in disk utilities, and third-party disk utilities
* How to tell the difference between hardware and software problems
* Decode the most common system error messages
Day Two
Troubleshooting Logic Board Devices:
* SDRAM, SODIMMS, and DDR RAM
* How to identify problem RAM
* Troubleshooting ports and network connections
* Knowing when to replace power supplies
* How to perform a complete reset of your Mac
Monitors, Speakers, Printers, Mice and Keyboards:
* When is it time to repair or replace a monitor?
* What monitors are available today?
* Refresh rates, digital v. analog, resolutions and video adapters
* Attaching speakers to your Mac
* Resurrecting damaged keyboards and mice
* Printer connections, print quality, and font installation and management
Troubleshooting Hard Disks and Other Media:
* How to select the best hard drive to upgrade your system
* Hard drive troubleshooting and backup
* Recovering data from a failed drive
* Strategies to protect your data: backing up and archiving
* Installing CDs, DVDs, and CD Burners
* Removable Media options and tape backup devices
Basic Networking:
* The Mac file sharing model: how to make it work for you
* Sharing files between Mac OS X workstations
* Understanding permissions and file ownership
* Connecting your Mac:
* Ethernet, Airport and Dial-up
* Overview of Mac server options
* High speed internet access: cable modems, dial-up, DSL, T1 lines
* OS XTerminal commands for troubleshooting your network connection
Upgrades and Extending the Usefulness of Your Macintosh:
* Identify which Mac models can be "brought up to speed"
* How to determine if upgrades are cost-effective
* Evaluate Mac OS upgrades and processor upgrades
About The Training Provider: MOST (Mac OS Training)
MOST (Mac OS Training) - MOST (Apple/Mac OS X Training and Consulting), located in Chicago IL, is a provider of hands-on Apple/Mac workshop-based training in Macintosh OS X and Apple Mac OS X Server focused on real-world consulting, integration and solutions. Our Apple Certified System Administrators (ACSAs) teach the techniques we use to service our Mac consulting customers. Our workshops are updated for OS X 10.4...
