ITIL Service Manager's Certificate - Service Delivery
IT Infrastructure Library (ITIL)
Training
Provided by Chameleon - Global ITIL Experts
This is a five day course. This course is preceded by the 5 day Service Support course (ITILSMCSS).
|
|
||||||||||||
ITIL Service Manager's Certificate - Service Delivery
This course is aimed at IT Service Support Managers, IT Service Delivery Managers, IT Consultants and IT Programme Managers. The course covers: Service Level Management, Availability Management, Capacity Management, Financial Management for IT Services and IT Serivice Continuity.
It is a pre requisite that delegates hold the ITIL Foundation Certificate and possess 5 years' experience working in an IT environment.
It is a pre requisite that delegates hold the ITIL Foundation Certificate and possess 5 years' experience working in an IT environment.
About The Training Provider: Chameleon - Global ITIL Experts
Chameleon - Global ITIL Experts - An EXIN accredited provider of ITIL Service Management training at Foundation, Practitioner and Service Manager levels.
