Provided by: Chameleon - Global ITIL Experts

ITIL Practitioner Certificate - Configuration Management

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Training Provided by Chameleon - Global ITIL Experts

This three day course explores the guidance in ITIL Configuration Management to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Configuration Management in the afternoon of day three of the course.

Training Avaliability and Delivery

This is primarily ilt training
	This class may be available at a classroom in Leeds, West Yorkshire,
	Contact Chameleon - Global ITIL Experts for more information

Course Level:	intermediate
Schedule:	3 days
Training Presented in:	English

Related Keywords: itil practitioner configuration management cmdb coding systems itil exin

Training Program Details

This course is aimed at IT staff who work regularly in the field of Configuration Management, paricularly those staff with specific responsibility for the creation and improvement of the Configuration Management process, Change Managers and Release Managers.

The course covers:
- Background to Configuration Management
- The Configuration Management Plan
- Coding Systems, Attributes and Naming Conventions
- Procedures and working instructions
- the role of the Configuration Manager
- Post implemention review
- Configuration Management tools
- Configuration Management reporting and reviewing

It is a pre requisite that delegates hold the ITIL Foundation Certificate and have practical experience in the field of Configuration Management.

About Chameleon - Global ITIL Experts - Training Provider

Chameleon - Global ITIL Experts - An EXIN accredited provider of ITIL Service Management training at Foundation, Practitioner and Service Manager levels.

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