Microsoft Outlook 98 Training

Outline

1. Contents
2. Description
3. Audience
4. Prerequisites
5. Objectives
6. Topics Include
7. Duration
8. Minimum Requirements
9. Media

Description

This course teaches the learner how to manage e-mail, tasks, and appointments with Microsoft's versatile scheduling program.

Audience

Designed for learners who currently use or are beginning to use MS Outlook 98.

Prerequisites

Familiarity with the operation of PCs and the MS Windows environment.

Objective

Upon completion of this course, the student will be able to:

• Using Outlook 98 Mail to communicate with others
• Using Outlook 98 to manage messages
• Navigating and using Outlook 98 effectively
• Using Contacts
• Using Tasks
• Integrating Office applications and other applications with Outlook 98 components
• Using Notes

Topics Include

Introduction to Outlook 98

• Navigate between Outlook components
• Use the Office Assistant

Receiving E-mail Messages

• Read e-mail
• Reply to e-mail
• Forward, recall, and flag e-mail

Navigating within Mail

• Navigate within Mail
• Set viewing options
• Customize menu and task bars
• Find messages

Sending E-mail Messages

• Address e-mail by entering text
• Compose e-mails by entering text
• Send e-mails

Working with Attachments and Templates

• Use the Address Book to address mail
• Work with attachments
• Use mail templates to compose mail

Customizing Mail

• Customize the look of e-mail
• Add a signature to outgoing e-mail
• Integrate and use Mail with other Outlook components

Printing E-mail

• Print an open message
• Configure basic mail print options

Working with Folders

• Create folders
• Move items between folders

Managing E-mail Messages

• Sort mail
• Filter a view
• Archive mail messages

Scheduling Appointments

• Schedule appointments and events
• Set reminders
• Schedule recurring appointments
• Schedule multi-day events

Customizing the Calendar

• Customizing the Calendar view
• Customize the menu and toolbars

Printing in Calendar

• Print in Calendar
• Configure options for printing your Calendar

Planning a Meeting

• Plan meetings involving others
• Add and remove attendees from the attendees list
• Book office resources like rooms and equipment directly

Integrating Calendar with Other Outlook Components

• Use personal distributions lists in meeting requests
• Use the Outlook Bar with your Calendar

Working with Contacts

• Create, edit, and delete contacts
• Send contact information via e-mail
• Sort contacts using fields

Working with Journal

• Manually record an activity in a journal
• Link activities to a contact

Working with Tasks

• Change the view for tasks
• Create and update one-time tasks
• Create tasks from other Outlook components

Assigning Tasks

• Accept and decline tasks
• Assign tasks to others

Working with Categories

• Assign items to a category
• Modify the Outlook Master Category List

Organizing Items Using Categories

• Sort Information using categories
• Organize contacts by category
• Organize tasks using categories

Using Notes

• Create and edit notes
• Organize and view notes
• Customize notes

Duration

10 hrs

Minimum Requirements

Shockwave 8.0, 200 MH Pentium CPU (266 recommended), 32 MB of available RAM, (64 recommended), Windows 95, 98, 2000 or NT; (Windows 2000 or NT require 64MB of RAM)

Media

© Copyright Serebra Learning Corp., 2002