Software Quality Assurance

Outline

1. Contents
2. Description
3. Audience
4. Prerequisites
5. Topics Include
6. Duration
7. Minimum Requirements
8. Media

Description

In this course the students will follow the process of quality assurance and understand the need for and function of QA in software development. With the aid of a sample quality plan, they will learn the topics and techniques needed to develop and implement a QA plan and ensure quality in software development.

Audience

Analysts, senior programmers and QA managers and software development team leaders who need to understand the essential components of successful software quality assurance planning.

Prerequisites

Knowledge of the software development industry and experience as a programmer or involved in development.

Topics Include

Quality Principles & Characteristics

• What is Quality? Quality of Software
• Diverse Quality Needs
• The Importance of Quality
• Causes of Poor Quality
• Software Engineering and Quality
• Quality Evaluation
• Quality Metrics
• Setting Measurable Testable Quality Objectives
• Quality Management
• Quality Terms
• Quality Assurance Techniques
• Describing Quality
• Quality Characteristics
• Quality Criteria

Quality Plans

• Purpose and Characteristics of the Plan
• Effectiveness and Cost
• Who Creates the Plan
• What is Needed
• Contents of the Plan

Audits, Inspections & Reviews

• What are Audits? Auditors
• Audit Preparation
• How to Conduct an Audit
• Design & Code Inspections
• Inspection Procedure Styles
• Inspection Participation and Preparation
• Classification of Defects
• Using Checklists
• Follow-up after Inspections
• What are Baseline Reviews? Reviews at Project Milestones
• Baseline Review Procedures

Quality Metrics

• Why Metrics
• Quality Product & Quality Process Metrics
• Preparing for Your Metrics Program
• Selecting and Justifying Metrics
• Implementing your Metrics Program

Quality Standards & Quality System Registration

• Industry Standards for SQA
• Standard Selection
• Legal/Liability Issues
• Types of Software Development & Production
• Perception of Industry Trends
• Cost Savings
• ISO Standards
• ISO Registration
• Why Register
• Benefits of Registration
• Documentation Required for Registration
• Registration Process

Implementing & Justifying Quality

• Implementing Quality - Possible Approaches
• Roles
• Making Changes
• Reducing Fears
• Staged Implementation
• Justifying Quality - Project Costs
• Cost of Performance and Quality
• Cost/Benefit Analysis
• Inspections vs No Inspections
• How Effective are Inspections
• Savings with Inspections

Duration

6 hrs

Minimum Requirements

IBM 486 PC or compatible; 8MB RAM; VGA color monitor with 256 colors; 20MB hard disk space; MS Windows 3.1, MS Windows 95 or MS Windows NT Workstation 3.51  

Media

Diskette
CDROM

© Copyright Serebra Learning Corp., 2002