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Provided by: Serebra Learning Corporation Troubleshooting PC ProblemsPC Support |
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This course offers various preventive maintenance procedures that can be regularly performed to keep the system in good working order and avert many PC-related predicaments. Your personal computer (PC) might have the latest features and might be using well-written software. Nevertheless it is possible that your system breaks down or that upgrades are required for some system components. If the system problems are related to hardware malfunction professional help would be sought to troubleshoot the error. However the best way to deal with a problem is to prevent it from occurring at all.
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Audience
Individuals who want a basic understanding of computing.
Prerequisites
None
Objective
Upon completion of this course the student will be able to:
- describe the concept of preventive maintenance procedures
- describe the active and passive preventive maintenance procedures
- describe the methods for preventive maintenance of the keyboard
- describe the methods for preventive maintenance of the mouse and the monitor
- describe the methods of preventive maintenance of floppy disks and floppy disk drives
- describe the methods of preventive maintenance of CD-ROMs
- describe the methods for the preventive maintenance of printers
- describe the various ways of managing power consumption/li>
- defragment your hard drive using the Disk Defragmenter
- compress the available data using DriveSpace
- optimize the hard disk by using ScanDisk
- optimize the hard disk by using Disk Cleanup
- troubleshoot problems related to the system unit and monitor
- troubleshoot problems related to the keyboard and mouse
- troubleshoot problems related to CD-ROMs
- troubleshoot printer problems
Topics Include
Preventative Maintenance of System
- System Maintenance
- Input Devices and Display
- Storage Media and Power Supply
- Peripherals and Power Supply
Preventative Maintenance of Data
- Disk Fragmentation and DriveSpace
- ScanDisk and Disk Cleanup
Troubleshooting Techniques
- Troubleshooting System Unit
- Storage Media and Printer Troubleshooting
Duration
4 hrs
Minimum Requirements
Netscape or Internet Explorer (versions 4.0 or higher). Browsers should be capable of accepting cookies; SVGA Hi-color mode 800x600 resolution display. Macromedia Shockwave 6.02 or higher.
Media
Web Based Training
Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC V3W 1K5 Canada
