Troubleshooting PC Problems

PC Support

Serebra Learning Corporation

This course offers various preventive maintenance procedures that can be regularly performed to keep the system in good working order and avert many PC-related predicaments. Your personal computer (PC) might have the latest features and might be using well-written software. Nevertheless it is possible that your system breaks down or that upgrades are required for some system components. If the system problems are related to hardware malfunction professional help would be sought to troubleshoot the error. However the best way to deal with a problem is to prevent it from occurring at all.

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Duration:4 hours
Training Presented in:English
Training Provided by Serebra Learning Corporation
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  • S asked: HI, I WOULD LIKE TO RECEIVE A LIST OF YOUR ONLINE COURSES PC TROUBLESHOOTING AND PC REPAIR A+ AND RELATED COSTS OF THESE PROGRAMS. ALSO MAY BE INTERESTED IN YOUR OFF-SITE TRAINING. THANKS,
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Troubleshooting PC Problems
Audience

Individuals who want a basic understanding of computing.

Prerequisites

None

Objective

Upon completion of this course the student will be able to:

  • describe the concept of preventive maintenance procedures
  • describe the active and passive preventive maintenance procedures
  • describe the methods for preventive maintenance of the keyboard
  • describe the methods for preventive maintenance of the mouse and the monitor
  • describe the methods of preventive maintenance of floppy disks and floppy disk drives
  • describe the methods of preventive maintenance of CD-ROMs
  • describe the methods for the preventive maintenance of printers
  • describe the various ways of managing power consumption/li>
  • defragment your hard drive using the Disk Defragmenter
  • compress the available data using DriveSpace
  • optimize the hard disk by using ScanDisk
  • optimize the hard disk by using Disk Cleanup
  • troubleshoot problems related to the system unit and monitor
  • troubleshoot problems related to the keyboard and mouse
  • troubleshoot problems related to CD-ROMs
  • troubleshoot printer problems

Topics Include

Preventative Maintenance of System

  • System Maintenance
  • Input Devices and Display
  • Storage Media and Power Supply
  • Peripherals and Power Supply

Preventative Maintenance of Data

  • Disk Fragmentation and DriveSpace
  • ScanDisk and Disk Cleanup

Troubleshooting Techniques

  • Troubleshooting System Unit
  • Storage Media and Printer Troubleshooting

Duration

4 hrs

Minimum Requirements

Netscape or Internet Explorer (versions 4.0 or higher). Browsers should be capable of accepting cookies; SVGA Hi-color mode 800x600 resolution display. Macromedia Shockwave 6.02 or higher.

Media

Web Based Training

Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC    V3W 1K5 Canada
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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