PC Configuration and Troubleshooting

Course Code IP0890

Contents

1. Contents
2. Description
3. Audience
4. Prerequisites
5. Objectives
6. Topics Include
7. Duration
8. Minimum Requirements
9. Media

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Description

The Hardware Configuration and Troubleshooting WBT discusses the hardware requirements for assembling a PC, the procedures of installing and configuring PC hardware components, and the methods of troubleshooting hardware-related PC problems.

Audience

Professionals responsible for hardware maintenance of PCs.

Prerequisites

Familiarity with the basic concepts of PC hardware.

Objective

Upon completion of this course, the student will be able to:

• identify the components of a PC
• identify the types of motherboards
• identify the components of a motherboard
• identify the system resources used in a PC
• describe the process of assembling a PC
• describe the process of installing other devices
• prepare the hard disk of a newly assembled computer for installing the Windows 98 operating system
• tune the settings in the Windows 98 operating system
• install external devices on a PC
• install the required device drivers on a PC
• identify the types of diagnostic software
• identify the types of preventive maintenance for a PC
• troubleshoot problems related to the motherboard
• troubleshoot problems related to the File System errors
• take steps to prevent a system from crashing
• resolve memory and hardware conflicts
• resolve other conflicts
• troubleshoot other Windows problems
• troubleshoot problems related to the display card
• troubleshoot problems related to the sound card
• troubleshoot problems related to the keyboard
• troubleshoot problems related to the mouse
• troubleshoot problems related to floppy drives and CD-ROMs
• troubleshoot printer problems
• troubleshoot modem problems

Topics Include

Getting Started

• PC Components
• System Resources
• Assembling a PC

Configuring a PC

• Installing OS and Tuning the System
• Installing External Drivers

Troubleshooting PC Problems

• Troubleshooting Methodology
• Troubleshooting the Motherboard and File System
• Troubleshooting Problems Related to Windows 98

Troubleshooting Other Devices

• Display Card and Sound Card Troubleshooting
• Troubleshooting Input Devices
• Storage Media, Printer, and Modem Troubleshooting

Duration

5 hrs

Minimum Requirements

Netscape or Internet Explorer (versions 4.0 or higher). Browsers should be capable of accepting cookies; SVGA Hi-color mode 800x600 resolution display. Macromedia Shockwave 6.02 or higher.

Media

Web Based Training