PC Configuration and Troubleshooting

Audience

Professionals responsible for hardware maintenance of PCs.

Prerequisites

Familiarity with the basic concepts of PC hardware.

Objective

Upon completion of this course the student will be able to:

• Identify the components of a PC
• Identify the types of motherboards
• Identify the components of a motherboard
• Identify the system resources used in a PC
• Describe the process of assembling a PC
• Describe the process of installing other devices
• Prepare the hard disk of a newly assembled computer for installing the Windows 98 operating system
• Tune the settings in the Windows 98 operating system
• Install external devices and device drivers on a PC
• Identify the types of diagnostic software
• Identify the types of preventive maintenance for a PC
• Troubleshoot problems related to the motherboard and File System errors
• Take steps to prevent a system from crashing Resolve memory hardware and other conflicts
• Troubleshoot problems related to the display card sound card keyboard and mouse
• Troubleshoot problems related to floppy drives and CD-ROMs
• Troubleshoot printer and modem related problems
• Troubleshoot other Windows problems

Topics Include

Getting Started

• PC Components
• System Resources
• Assembling a PC
• Quiz

Configuring a PC

• Installing OS and Tuning the System
• Installing External Drivers
• Quiz

Troubleshooting PC Problems

• Troubleshooting Methodology
• Troubleshooting the Motherboard and File System
• Troubleshooting Problems Related to Windows 98
• Quiz

Troubleshooting Other Devices

• Troubleshooting Display & Sound Card
• Troubleshooting Input Devices
• Troubleshooting Storage Media Printer & Modem
• Quiz

Duration

5 hrs

Minimum Requirements

Netscape or Internet Explorer (versions 4.0 or higher). Browsers should be capable of accepting cookies; SVGA Hi-color mode 800x600 resolution display. Macromedia Shockwave 6.02 or higher.

Media

Web Based Training