Provided by: Serebra Learning Corporation

Troubleshooting PC Related Problems

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Training Provided by Serebra Learning Corporation

The Troubleshooting PC-related Problems WBT is the last course in the A+ Certification curriculum and caters to the A+ Core Service Technician Examination. This course is designed to acquaint users with the basic knowledge of troubleshooting techniques while working with a PC. This course identifies certain hardware and software problems and provides troubleshooting techniques to resolve them. The problems discussed in this course relate to BIOS file system memory hardware conflicts viruses adapter cards keyboards mouse disk drives printers and modems.

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
	Contact Serebra Learning Corporation for more information

Schedule:	6 hours
Training Presented in:	English

Related Keywords: computer basics operating systems

Training Program Details

Audience

This course is designed for entry-level hardware technicians and general users who want to familiarize themselves with basic knowledge of troubleshooting hardware and software problems of a PC.

Prerequisites

Users should be familiar with the basic concepts of a PC. Additionally users should be able to identify different hardware components.

Objective

Upon completion of this course the student will be able to:

Identify the four types of diagnostic software
Identify the types of problems related to BIOS
Troubleshoot problems related to file system
Take steps to prevent your system from crashing
Resolve memory and hardware conflicts
Resolve other Windows 98/2000 conflicts
Resolve virus problems on Windows 98/2000
Troubleshoot problems related to display and sound cards
Troubleshoot problems related to keyboard and mouse
Troubleshoot problems related to floppy drives and CD-ROM drives
Troubleshoot printer and modem problems

Topics Include

Troubleshooting Hardware and Software Problems

Troubleshooting using Diagnostic Software
Troubleshooting File System
Troubleshooting Windows Problems
Quiz

Troubleshooting System Cards and Input Devices

Troubleshooting Display and Sound Cards
Troubleshooting Input Devices
Quiz

Troubleshooting Other Devices

Troubleshooting Storage Media
Troubleshooting Printers and Modems
Quiz

Duration

4 hrs

Minimum Requirements

Netscape or Internet Explorer (versions 4.0 or higher). Browsers should be capable of accepting cookies; SVGA Hi-color mode 800x600 resolution display. Macromedia Shockwave 6.02 or higher.

Media

Web Based Training

Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC V3W 1K5 Canada

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

More Computer Basics and Operating Systems Training from Serebra Learning Corporation

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