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Provided by: Serebra Learning Corporation

Phone Skills : Cold Calling & Selling by Phone

Serebra Learning Corporation


  home  : Business and Management Skills  : Sales  : Telephone Techniques

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Training Provided by Serebra Learning Corporation

In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and get results when you're cold calling or selling over the phone, through effective preparation and good communication skills. It will help you develop your phone power so that when business calls you'll be ready.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
web-based,online cbt,cdweb-based,online cbt,cd
Contact Serebra Learning Corporation for more information
Schedule:
Training Presented in:English

Related Keywords:  phone   skills   cold   calling   selling   help 

Training Program Details


Face to Face Communications : Making your Point Positively
Course Code NGE13349

Outline

  1. Contents
  2. Description
  3. Audience
  4. Prerequisites
  5. Topics Include
  6. Duration
  7. Minimum Requirements
  8. Media

Description

Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course concentrates on the art of getting heard and putting your point across. It will help you make the most and the best of every communication and discussion you're involved in, by highlighting communication problems and giving tips on how to overcome them. Developing excellent communication skills requires investment, but the payoff is a solid understanding between you and your colleagues, your customers and your friends.

Audience

(Currently no course audience information)

Prerequisites

(Currently no course prerequisite information)

Topics Include

Unit 1: Making your Point Positively

    Duration

    (Currently no course duration information)

    Minimum Requirements

    (Currently no course requirements information)

    Media

    © Copyright Serebra Learning Corp., 2002


    About Serebra Learning Corporation - Training Provider

    Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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