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Provided by: Serebra Learning Corporation

Phone Skills : Cold Calling & Selling by Phone

Telephone Techniques

 Serebra Learning Corporation
In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and get results when you're cold calling or selling over the phone, through effective preparation and good communication skills. It will help you develop your phone power so that when business calls you'll be ready.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
web-based,online cbt,cdweb-based,online cbt,cd
Duration:
Training Presented in:English
Training Provided by Serebra Learning Corporation
  • M asked: could you please send me more information about this course and how much it cost
  • C asked: hi Sir/Madam, Could you please provide me some information for Cold calling training course in Kuala Lumpur, Malaysia. Thanks alot! Best regards, Catherine Choo
  • A asked: I am looking for a course that will help our internal sales people develop their cold calling and sales phones skills. We are an insurance company, not selling directly to the public. Please forward any information you may think could help me provide this type of training.
  • T asked: I am trying to develop a sales system in which we can increase current sales. It is not a true cold call situation so I am looking for some help. I also am the sales person with good communication and listening skills. I feel I can overcome most objections, as they are called I view them as questions unanswered, but am always open to new ideas. he owner wants me to use face to face sales techniques and that will not work in this situation. Any help or direction you can provide will be greatly appreciated.
  • G asked: please mail me articles on cold calling and articles on training to be a call agent.
Phone Skills : Cold Calling & Selling by Phone
Presentation Skills : Handling Questions
Course Code NGE13321

Outline

  1. Contents
  2. Description
  3. Audience
  4. Prerequisites
  5. Topics Include
  6. Duration
  7. Minimum Requirements
  8. Media

Description

The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! Question sessions are often your final opportunity to grasp these opportunities to shine. This course will give you the skills and confidence you need for handling those tricky question sessions. It will help you to prepare effectively and to respond to each question with the respect and skill it deserves. Achieving success in question and answer sessions will help you deliver a presentation that gets results and gains commitment from your colleagues, your customers and your team.

Audience

(Currently no course audience information)

Prerequisites

(Currently no course prerequisite information)

Topics Include

Unit 1: Presentation Skills : Handling Questions

    Duration

    (Currently no course duration information)

    Minimum Requirements

    (Currently no course requirements information)

    Media

    © Copyright Serebra Learning Corp., 2002

    About The Training Provider: Serebra Learning Corporation
    Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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