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Provided by: Serebra Learning Corporation

Face to Face Communications : Effective Questioning

Communication

 Serebra Learning Corporation
Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course focuses on the art of questioning. It examines the difference between open and closed questions and when to use them for best effect. It demonstrates how to use strategic questioning techniques to defuse a difficult situation, encourage participation, build empathy and check understanding. It also gives you the opportunity to practise and explore your questioning techniques. Developing excellent communication skills requires investment, but the payoff is a solid understanding between you and your colleagues, customers and friends.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
web-based,online cbt,cdweb-based,online cbt,cd
Duration:
Training Presented in:English
Training Provided by Serebra Learning Corporation
  • C asked: Please send me more information on the following: . Course content. . Course duration. . Course start date. . Course price and how can I pay. . If the course can be completed online. Many thanks Also, the
  • P asked: Do you have an e-book on questioning skills
  • S asked: Hello - I am a Software Engineer living in Chicago and working for a leading software firm. I would like to improve my communication skills especially when talking to my supervisor and my other colleagues. Basically, I can communicate well in writing than talking. I am interested in this course and would like to know more details about it like course description, rates etc. Also, please let me know if this course is web related or a classroom based Thanks & Regards .
  • J asked: I am interested in any information you may have on communication programs
Face to Face Communications : Effective Questioning
Face to Face Communications : Making your Point Positively
Course Code NGE13349

Outline

  1. Contents
  2. Description
  3. Audience
  4. Prerequisites
  5. Topics Include
  6. Duration
  7. Minimum Requirements
  8. Media

Description

Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course concentrates on the art of getting heard and putting your point across. It will help you make the most and the best of every communication and discussion you're involved in, by highlighting communication problems and giving tips on how to overcome them. Developing excellent communication skills requires investment, but the payoff is a solid understanding between you and your colleagues, your customers and your friends.

Audience

(Currently no course audience information)

Prerequisites

(Currently no course prerequisite information)

Topics Include

Unit 1: Making your Point Positively

    Duration

    (Currently no course duration information)

    Minimum Requirements

    (Currently no course requirements information)

    Media

    © Copyright Serebra Learning Corp., 2002

    About The Training Provider: Serebra Learning Corporation
    Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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