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Provided by: Serebra Learning Corporation

Face to Face Communications : Effective Questioning

 Serebra Learning Corporation
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Training Provided by Serebra Learning Corporation

Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course focuses on the art of questioning. It examines the difference between open and closed questions and when to use them for best effect. It demonstrates how to use strategic questioning techniques to defuse a difficult situation, encourage participation, build empathy and check understanding. It also gives you the opportunity to practise and explore your questioning techniques. Developing excellent communication skills requires investment, but the payoff is a solid understanding between you and your colleagues, customers and friends.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
web-based,online cbt,cdweb-based,online cbt,cd
Contact Serebra Learning Corporation for more information
Schedule:
Training Presented in:English
Related Keywords:  face   communications   effective   questioning 

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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This page was last updated on sb5 - 07/18/08 at 04:33:05 - 05:06:59