Custom Search
Home > Workplace Skills > Serebra Learning Corporation > Face to Face Communications : Face to Face Role Play
Provided by: Serebra Learning Corporation

Face to Face Communications : Face to Face Role Play

Communication

 Serebra Learning Corporation
Training Provided by Serebra Learning Corporation Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course gives you the opportunity to practise and explore your listening, questioning and non-verbal communication skills in a comprehensive and entertaining simulation Developing excellent communication skills requires investment, but the payoff is a solid understanding between you and your colleagues, customers and friends.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
web-based,online cbt,cdweb-based,online cbt,cd
Contact Serebra Learning Corporation for more information
Duration:
Training Presented in:English
Face to Face Communications : Face to Face Role Play
Phone Skills : Essential Phone Communication Skills
Course Code NGE13438

Outline

  1. Contents
  2. Description
  3. Audience
  4. Prerequisites
  5. Topics Include
  6. Duration
  7. Minimum Requirements
  8. Media

Description

In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare for phone calls both physically and mentally by polishing your telephone persona, relaxing and focusing on success. It emphasises the importance of active listening, examines effective questioning techniques and gives tips and hints on both making and receiving sales calls. It will help you develop your phone power so that when business calls you'll be ready.

Audience

(Currently no course audience information)

Prerequisites

(Currently no course prerequisite information)

Topics Include

Unit 1: Essential Phone Communication Skills

    Duration

    (Currently no course duration information)

    Minimum Requirements

    (Currently no course requirements information)

    Media

    © Copyright Serebra Learning Corp., 2002

    About The Training Provider: Serebra Learning Corporation
    Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
    Home > Workplace Skills > Serebra Learning Corporation > Face to Face Communications : Face to Face Role Play
    Advertise With Us
    Want to Sell More face training?
    This page was last updated on sb5- 08/07/08 at 02:10:56 - 18:10:41