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Provided by: Serebra Learning Corporation

Role Play Preparation Skills

Presentation Skills

 Serebra Learning Corporation
Training Provided by Serebra Learning Corporation The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you rise to the occasion, by putting your preparatory skills to the test. From within a fictitious but realistic case study you can step through the preparation phase of the presentation, focusing specifically on gathering information, choosing a heading, appropriate structure type and identifying the main points to cover, editing the presentation effectively, preparing notecards and selecting visual aids to illustrate key points. The course will help you work with the audience to get them on your side, ensuring that you prepare the kind of presentation that's compelling... memorable... and get's results!
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
web-based,online cbt,cdweb-based,online cbt,cd
Contact Serebra Learning Corporation for more information
Duration:
Training Presented in:English
Role Play Preparation Skills
Phone Skills : Essential Phone Communication Skills
Course Code NGE13438

Outline

  1. Contents
  2. Description
  3. Audience
  4. Prerequisites
  5. Topics Include
  6. Duration
  7. Minimum Requirements
  8. Media

Description

In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare for phone calls both physically and mentally by polishing your telephone persona, relaxing and focusing on success. It emphasises the importance of active listening, examines effective questioning techniques and gives tips and hints on both making and receiving sales calls. It will help you develop your phone power so that when business calls you'll be ready.

Audience

(Currently no course audience information)

Prerequisites

(Currently no course prerequisite information)

Topics Include

Unit 1: Essential Phone Communication Skills

    Duration

    (Currently no course duration information)

    Minimum Requirements

    (Currently no course requirements information)

    Media

    © Copyright Serebra Learning Corp., 2002

    About The Training Provider: Serebra Learning Corporation
    Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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    This page was last updated on sb5- 08/30/08 at 11:57:32 - 01:35:52