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Assertivness Skills Series: What is Assertiveness

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 Serebra Learning Corporation
Training Provided by Serebra Learning Corporation The ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy, co-operative Teamworking; high self-esteem and high levels of achievement can replace passive behaviour. This course introduces various definitions of assertiveness and gives examples of using assertiveness to counter passive and aggressive behaviour. It will help you identify the benefits of assertiveness and gives you practice at identifying and analysing different types of behaviour.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
web-based,online cbt,cdweb-based,online cbt,cd
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Duration:
Training Presented in:English
Assertivness Skills Series: What is Assertiveness
Recruitment & Selection Series: Opening the Interview
Course Code NGE13704

Outline

  1. Contents
  2. Description
  3. Audience
  4. Prerequisites
  5. Objectives
  6. Topics Include
  7. Duration
  8. Minimum Requirements
  9. Media

Description

When a candidate comes for an interview, they are probably nervous, even a bit intimidated. If you want to get the environment right for a successful interview, you need to make them feel welcome and relaxed from the moment they step in the door. Candidates will perform better if put at ease, and they will leave with a positive attitude towards your company if they are treated well.

Audience

This course is aimed at anyone in the organisation who is involved in recruitment interviewing, and who has little or no experience. The guidelines offered here are of benefit to anyone involved in conducting interviews, with candidates, customers or your own employees. Course length: 05 minutes. Course length including test time: 10 minutes.

Prerequisites

(Currently no course prerequisite information)

Objective

This course explains the importance of welcoming candidates appropriately, and offers guidelines on how to prepare for and open the interview.

Topics Include

Unit 1: Recruitment & Selection

    Duration

    (Currently no course duration information)

    Minimum Requirements

    (Currently no course requirements information)

    Media

    © Copyright Serebra Learning Corp., 2002

    About The Training Provider: Serebra Learning Corporation
    Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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    This page was last updated on sb5- 08/07/08 at 02:10:30 - 18:03:58