Assertivness Skills Series: What is Assertiveness

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Serebra Learning Corporation
The ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy, co-operative Teamworking; high self-esteem and high levels of achievement can replace passive behaviour. This course introduces various definitions of assertiveness and gives examples of using assertiveness to counter passive and aggressive behaviour. It will help you identify the benefits of assertiveness and gives you practice at identifying and analysing different types of behaviour.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
study at homeThis course may be available for home-study
web-based,online cbt,cdweb-based,online cbt,cd
Duration:
Training Presented in:English
Training Provided by Serebra Learning Corporation
  • asked: What training materials do you have available.
  • S asked: Please provide information about online training ie. course offering and tuition.
  • W asked: I have currently been promoted into a management position and know that I am a very passive person. I am too nice. I would like to gain skills that would allow myself to not get walked on, and be positive at the same time.
  • C asked: PLEASE SEND A SYLABUS/COURSE DESCRIPTION AS SOON AS POSSIBLE ALONG WITH FEES AND TIME FRAME.
  • T asked: I am interested in what topics are covered in the assertiveness training and the cost per person.
  • G asked: Dear Sir, I am going to be a trainer in this field. Please provide me with required materials
  • B asked: about managers assertivness for tez
  • B asked: about managers assertivness for tez
  • J asked: Please send me all free information on assertivness that you have avaliable
  • G asked: Do you have seminrats in the southern California area that individuials can sigh up for vice groups....???
  • K asked: Could you provide more info and insight regarding the subject as im interest to explore. Thanking you in advance.
  • S asked: Information on Assertivness Skills.
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Assertivness Skills Series: What is Assertiveness
OPC/ESA Fundamentals
Course Code NGE13792

Outline

  1. Contents
  2. Description
  3. Audience
  4. Prerequisites
  5. Objectives
  6. Topics Include
  7. Duration
  8. Minimum Requirements
  9. Media

Description

OPC/ESA Fundamentals

Audience

Personnel who have prior knowledge of OPC/A, wanting an overview of the ESA version. Prerequisites: A good knowledge of MVS, job processing, and the basics of OPC/A.

Prerequisites

(Currently no course prerequisite information)

Objective

  • Describe the functions of OPC/ESA.
  • Describe and define OPC/ESA resources.
  • Describe a Batch Loader and understand its use.
  • Operate OPC/ESA, including recovery and maintenance.

Topics Include

Unit 1: OPC/ESA Functions

  • What is OPC/ESA?
  • General overview of the system including: - Hiperbatch - Event Triggered Tracking - Job Completion Checker - Batch Loader - ISPF Interface

Unit 2: OPC/ESA Resources

  • Using ISPF dialogs, how to define: - Work Stations - Resources - Calendars - Periods - Applications

Unit 3: The Batch Loader

  • What is a Batch Loader?
  • When to Use a Batch Loader
  • An example of a Batch Loader

Unit 4: Operating OPC/ESA

  • How OPC/ESA Selects and Manages Work
  • Handling Unplanned Situations
  • OPC/ESA Automatic Recovery
  • OPC/ESA Maintenance

Duration

(Currently no course duration information)

Minimum Requirements

Operating Systems: Windows 95, Windows 98, Windows NT (Workstation and Server), Version 4+/Windows 2000, Windows XP.
Hardware – Recommended Configurations:

Server Hardware: As specified by NETg’s Web SkillVantage Manager:
    ¨ Windows NT 4.0 Server with SP6 or Windows 2000 Server
    ¨ Pentium 200Mhz or higher (dual Pentium III processors recommended)
    ¨ 64 MB RAM (1GB recommended)
    ¨ 200 MB available hard disk space (1 GB recommended)
    ¨ Ethernet (10 Mbps) network adapter. Fast Ethernet (100 Mbps) recommended.
    ¨ TCP/IP services
    ¨ JRun Pro 3.1
Server Software: As specified for NETg’s Web SkillVantage Manager:
    ¨ IIS 4.0 or greater
    ¨ Personal Web Server for Windows 95
    Client Minimum Configuration: 486processor, with 32MB RAM
    Client Recommended Configuration: Pentium II, with 64 MB RAM
    Modem: 24.4 kbps or greater
    Connectivity Requirements for Datatrain v 4: Any standard TCP/IP connection to an HTTP server.
    Macromedia Flash 5: Flash 5 is required. Datatrain detects and warns if Flash is not installed or needs to be upgraded.
Browser: Datatrain version 4 has been tested on the following browsers with Java and JavaScript enabled and Macromedia’s Flash 5 installed:
    Microsoft Internet Explorer – 4.72, 5.00, 5.50, and 6
    Netscape – 4.71 and 4.75 (4.72, as well as 6 and greater are NOT supported)
    Screen Resolution: Any
    Audio: Datatrain v 4 courses do not have audio.

Media

© Copyright Serebra Learning Corp., 2002

About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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