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Provided by: Serebra Learning Corporation e-Business Part 6: Working with EmployeesUnfiled |
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This course covers establishing acceptable use policies email etiquette company-employee communication and employee-employee communication. Finally it needs to cover guidelines for building the Intranet and establishing document sharing.
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Training
Provided by Serebra Learning Corporation
e-Business Part 6: Working with Employees
Audience
Technical Manager Business Manager Project Managers who have an understanding of business principles and knowledge of how to use a browser. The sixth course in the e-Business curriculum focuses on how to use an e-Business environment to better manage communicate with and empower the organization's employees.
Objective
- Identify the key issues involved in establishing effective communication within an organization.
- Identify the guidelines for an effective employee communications policy.
- Identify guidelines relating to employee privacy in the workplace.
- Identify features of an intranet that facilitate the exchange of information within an organization.
- Identify the benefits of an intranet for organizational decision making.
- Identify the benefits of an intranet for departments within an organization.
- Identify the role of knowledge management applications in the development of business strategies.
- Identify features of knowledge management.
- Identify ways knowledge management uses eBusiness technology to market to consumer devices.
Unit 1: Communication
- Identify the key issues involved in establishing effective communication within an organization.
- Identify the guidelines for an effective employee communications policy.
- Identify guidelines relating to employee privacy in the workplace.
- Identify the impact on company resources of providing Internet and e-mail access to employees.
- Identify how to encourage appropriate email etiquette within organizations.
- Identify the guidelines for structuring your information.
- Identify the guidelines for allocating appropriate access levels.
- Identify the activities involved in managing an intranet.
Unit 2: Intranet in e-Business
- Identify features of an intranet that facilitate the exchange of information within an organization.
- Identify the benefits of an intranet for organizational decision-making.
- Identify the benefits of an intranet for departments within an organization.
- Identify the key business factors involved in creating a successful intranet.
- Identify proactive policies for implementing an organization's intranet.
- Identify the benefits of the successful implementation of an intranet to an organization.
- Identify the hardware considerations that are needed when installing a new intranet.
- Identify the components of a Local Area Network (LAN).
- Identify the guidelines for expanding your intranet successfully.
- Identify the products available for setting up an Intranet.
- Identify the benefits of a Web-centric intranet.
- Identify the potential drawbacks of a Web-centric intranet.
- Match the different types of servers used in an intranet with their functions.
- Match technologies with their value-added functionality on an intranet.
Unit 3: Knowledge Management
- Identify the role of knowledge management applications in the development of business strategies.
- Identify features of knowledge management.
- Identify ways knowledge management uses e-Business technology to market to consumer devices.
- Identify the benefits of customer relationship management (CRM) Decision Support Systems (DSS) to e-Business.
- Identify the benefits of Supply Chain Decision Support Systems (DSS) applications.
- Identify the features of Remote Performance Monitoring.
- Identify the benefits of interactive what-if scenario analysis.
- Identify effective knowledge management techniques.
- Identify the developments that are driving the knowledge management applications market.
- Identify the guidelines for setting up the knowledge management framework for your organization.
- Identify the features of a data warehouse.
- Identify the capabilities of Online Analytical Processing (OLAP).
- Identify the phases in the roll out of knowledge management applications.
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Minimum RequirementsThe CDROM version of this course requires:
- At least a 486DX 33Mhz CPU.
- Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
- At least 8MB RAM.
- At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
- At least a double speed CDROM drive.
- An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).
- At least a 486DX 33Mhz CPU.
- Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
- At least 8MB RAM and 22MB available hard disk space or file server space.
- At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
