Literacy Skills for Business - Punctuation

Outline

1. Contents
2. Description
3. Audience
4. Prerequisites
5. Topics Include
6. Duration
7. Minimum Requirements
8. Media

Description

Unlike written communication, e-mail can arrive at any time of the day, demanding your attention. The increasing volumes of e-mail are creating stress and overload for today?s business workers. Controlling what you receive is a major step towards managing e-mail, and even people who receive relatively few e-mails a day may not always cope with them effectively.

Audience

This course is aimed at people at all levels of the organisation who use e-mail for business communications. It offers guidelines on organising e-mail, without reference to any particular e-mail package or application. Course length: 45 minutes. Course length including test time: 55 minutes.

Prerequisites

(Currently no course prerequisite information)

Topics Include

Some users aren?t aware they are using email inappropriately. This course gives a description of these type of email users and how to handle them. You will also learn how to manage your incoming email before it starts managing you, and explore how to protect yourself and your systems from the darker side of email use.

Duration

(Currently no course duration information)

Minimum Requirements

(Currently no course requirements information)

Media

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