Business Ethics: Managerial Business Ethics

In Business Ethics: Managerial Business Ethics you will learn about common managerial ethical issues as well as ways to proactively ensure ethicality in the workplace and address subordinates' ethical issues. You will also learn causes of unethical behavior how to recognize unethical behavior and how to end unethical behavior in the workplace.

This is primarily online training This is an online eLearning or CBT training program Contact Serebra Learning Corporation for more information

Duration: 4 hours Training Presented in: English

Audience

Managers and supervisors who want to learn how to create an ethical work environment and encourage ethical behavior and discourage unethical behavior in their employees.

Objective

• Demonstrate characteristics of ethical managers.
• Identify ways to ensure ethicality in the workplace.
• Follow steps for handling ethical dilemmas brought to you by subordinate employees.
• Identify causes of unethical behavior.
• Identify methods for recognizing a subordinate employee's unethical behavior.
• Follow an intervention process for ending unethical behavior.

Topics Include

Unit 1: Understanding Business Ethics and Ethical Issues

• Identify seven characteristics ethical managers possess.
• Identify the three categories of ethical management.
• Demonstrate characteristics of ethical managers.
• Demonstrate the moral ethical management style.
• Identify common human resource issues.
• Identify criteria used to handle ethical issues where all solutions violate ethical principles.
• Simulation Overview:
• In this simulation you will meet with Caroline Harris a District Sales Manager and Maggie Roberts a Senior Account Executive to discuss hiring options for an open Senior Account Executive position. One candidate for the position Jeff Rayburn is currently employed with Icon's biggest competitor. Jeff has promised to bring a number of key accounts to Icon if he is hired. The second candidate Douglas Wright is a hard-working Account Executive with over seven years of experience at Icon. Icon has a strong policy of promoting candidates from within. As Regional Sales Director you will need to exhibit the characteristics of an ethical manager and demonstrate a moral management style in order to assist Caroline and Maggie with their hiring dilemma.

Unit 2: Addressing Subordinates' Ethical Issues

• Identify ways to ensure ethicality in the workplace.
• Identify the steps for handling ethical dilemmas brought to you by subordinate employees.
• Follow steps for handling ethical dilemmas brought to you by subordinate employees.
• Identify the steps of the whistleblowing process.
• Simulation Overview:
• As a member of the Ethics Committee you will meet with Monica Washington to discuss an ethical dilemma she is dealing with. Monica recently learned that one of her employees along with a number of others within the company will be laid off at the end of the quarter. She is under strict orders not to inform the employee until the appropriate time in order to avoid causing a disturbance within the company. However her employee is in the process of buying an expensive house and Monica is concerned this will cause him financial ruin. To help Monica solve her problem you must follow the appropriate steps for handling ethical dilemmas brought forth by subordinates.

Unit 3: Recognizing an Employee's Unethical Behavior

• Identify causes of unethical behavior.
• Identify methods for recognizing a subordinate employee's unethical behavior.
• Follow an intervention process for ending unethical behavior.
• Simulation Overview:
• As District Sales Manager you will participate in an intervention meeting with Paul White an experienced Account Executive on your sales team. It has recently come to your attention that Paul is falsifying sales call reports in order to improve his perceived productivity. You will need to emphasize the importance of ethical behavior as well as discipline Paul for his actions by using the appropriate steps to end unethical behavior.

Duration

4

Minimum Requirements

The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media

• Business Ethics: Ethical Decision Making
• Business Ethics: Organizational Ethics