Managing Generations in the Workplace: Understanding the Generations

Managing Generations in the Workplace: Understanding the Generations introduces the learner to the four generations found in the workplace today. It then characterizes each generation accounting for their influences their value systems their performance in the workplace and their generational personalities.

This is primarily online training This is an online eLearning or CBT training program Contact Serebra Learning Corporation for more information

Duration: 4 hours Training Presented in: English

Audience

This course is suitable for HR Managers HR Directors and Executive Management.

Objective

• Differentiate between the Boomer generation and the Builder generation.
• Differentiate between Generation X and the Boomer generation.
• Differentiate between the eGeneration and the Boomer generation.
• Identify differences in value systems that can cause conflict for the different generations.
• Identify features of organizational culture.
• Identify how personal value systems affect organizations.
• Distinguish between facts and myths about the Builder generation.

Topics Include

Unit 1: Four Workplace Generations

• Identify the four generations in the US workplace.
• Identify workplace influences that helped to define the Builder generation.
• Identify guidelines to achieve the best performance from a Builder in your organization.
• Differentiate between the Boomer generation and the Builder generation.
• Identify guidelines to achieve the best performance from a Boomer in your organization.
• Identify effects of historical events on Generation X.
• Differentiate between Generation X and the Boomer generation.
• Identify guidelines to achieve the best performance from a member of Generation X in your organization.
• Differentiate between the e-Generation and the Boomer generation.
• Identify guidelines for achieving the best performance from an e-Generation worker in your organization.
• Simulation Overview:
• In this simulation you will meet with John Cunningham Human Resources Assistant at Icon International to discuss managing and motivating cross-generational teams.

Unit 2: The Differences Between the Generations

• Differentiate between the core values of the Builder generation and the Boomer generation.
• Differentiate between the core values of Generation X and the e-Generation.
• Identify differences in value systems that can cause conflict for the different generations.
• Identify features of organizational culture.
• Identify how personal value systems affect organizations.
• Distinguish between facts and myths about the Builder generation.
• Distinguish between facts and myths about the Boomer generation.
• Distinguish between facts and myths about Generation X.
• Distinguish between facts and myths about the e-Generation.
• Simulation Overview:
• In this simulation you will meet with John Cunningham Human Resources Assistant at Icon International. John will be asking you questions about core values the typical core values held by different generations and how these value differences can lead to clashes. He will also ask you about myths and facts relating to the different generations.

Duration

4

Minimum Requirements

The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media

• Managing Generations in the Workplace: Generations Working Together
• Managing Generations in the Workplace: Recruitment and Retention