Managing Generations in the Workplace: Generations Working Together

In Managing Generations in the Workplace: Generations Working Together you will learn the importance of managing the generations in the workplace. It teaches how intergenerational confrontation can be a positive interaction how to effectively coach and manage intergenerational teams so as to maximize their performance and how to motivate employees and promote winning behaviors.

This is primarily online training This is an online eLearning or CBT training program Contact Serebra Learning Corporation for more information

Duration: 4 hours Training Presented in: English

Audience

This course is suitable for HR Managers HR Directors and Executive Management.

Objective

• Sequence the steps in the coaching process.
• Identify guidelines for managing differences between the generations.
• Identify behaviors to achieve a winwin solution in the workplace.
• Identify characteristics of effective intergenerational teams.
• Identify appropriate leadership styles for intergenerational teams.
• Identify ways that the Builder generation enriches teams in the workplace.

Topics Include

Unit 1: The Challenge of Generational Diversity

• Identify the steps in the positive confrontation process.
• Identify guidelines for developing a plan to address training needs.
• Identify key components of effective coaching.
• Sequence the steps in the coaching process.
• Identify guidelines for managing differences between the generations.
• Identify types of outcomes in an interaction.
• Identify behaviors to achieve a win-win solution in the workplace.
• Simulation Overview:
• In this simulation you will attend an interview for the position of coach for the Management department. John Cunningham Human Resources Assistant and Sara Hernandez Human Resources Assistant will be asking you questions to assess your potential as a coach in Icon International.

Unit 2: Developing Intergenerational Teams

• Identify guidelines that a member of Generation X can use to manage Boomers and Builders.
• Identify characteristics of effective intergenerational teams.
• Identify appropriate leadership styles for intergenerational teams.
• Identify ways that the Builder generation enriches teams in the workplace.
• Identify ways that the Boomer generation enriches teams in the workplace.
• Identify ways that Generation X enriches teams in the workplace.
• Identify ways that the e-Generation enriches teams in the workplace.
• Identify ways to motivate the Builder generation.
• Identify ways to motivate the Boomer generation.
• Identify ways to motivate Generation X.
• Identify ways to motivate the e-Generation.
• Simulation Overview:
• In this simulation you will meet Sue Bogner Human Resources Assistant to discuss managing intergenerational teams.

Duration

4

Minimum Requirements

The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media

• Managing Generations in the Workplace: Recruitment and Retention
• Managing Generations in the Workplace: Understanding the Generations