Audience
Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals.
Topics
Unit 1: Stakeholders, Expectations, and Risk
- Identify the three categories of project sponsors.
- Identify questions you can ask to determine stakeholders expectations.
- Ask questions to determine stakeholders expectations.
- Identify questions you can ask to determine stakeholders major constraints and risk tolerance.
- Ask questions to determine stakeholders major constraint and risk tolerance.
- Identify two lists that are helpful for discussing stakeholder expectations and constraints.
- Simulation Overview.
Unit 2: Stakeholder Communication
- Identify the steps for developing a formal communication plan.
- Identify why it is important to use a formal communication plan.
- Identify the stages of conflict resolution.
- Sequence the steps for preparing to negotiate with stakeholders.
- Identify the steps for preparing to negotiate with stakeholders.
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Objectives
Upon completion of this course, the student will be able to:
- Match the terms project, program, and portfolio with their descriptions.
- Identify examples of planning processes a project office could standardize.
- Identify circumstances under which a project office is most needed to manage resources.
- Identify the conditions you can use to determine the need for a project office.
- Sequence the steps for devising a project office implementation plan.
- Sequence the steps for implementing a project office.
