Team Participation: Teamwork Fundamentals

In Team Participation: Teamwork Fundamentals you will learn to be an effective team member. This course will teach you how to communicate effectively with team members and adapt to their various personality styles. You will also learn the various stages of team building and understand how to overcome common problems that teams encounter.

This is primarily online training This is an online eLearning or CBT training program Contact Serebra Learning Corporation for more information

Duration: 4 hours Training Presented in: English

Audience

This course is for managers and employees who want to improve their teamwork skills.

Objective

• Differentiate between traditional and self-directed work teams.
• Address problems that occur within a team.
• Identify your responsibilities as a team member.
• Set appropriate team goals.
• Handle conflict within a team.

Topics Include

Unit 1: Background Information

• Understand how teams benefit organizations.
• Recognize the differences between traditional and self-directed work teams.
• Determine the optimal size of an effective team.
• Identify the main categories of teams.
• Simulation Overview:
• Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained you control the outcome of each simulation.

Unit 2: The Role of the Team Member

• Identify your responsibilities as a team member.
• Understand the importance of establishing ground rules.
• Set appropriate ground rules.
• Recognize the four stages of team building.
• Realize how the stages of team building can benefit teams.
• Simulation Overview:
• In this simulation you are the Operations Manager on a quality control team discussing how to reduce J & R Inc.'s customer response time. While researching information for the meeting you discovered that the Processing Department is overwhelmed with customer requests for information.

Unit 3: Understanding What to Expect

• Identify the characteristics of effective goals.
• Help set appropriate goals.
• Positively reinforce your teammates.
• Understand the guidelines for constructive criticism.
• Address common problems that occur in teams.
• Simulation Overview:
• In this simulation you are the Operations Manager on a special project team organized to compare the benefits of upgrading J & R. Inc.'s entire computer system to upgrading each department on an as-needed basis.

Unit 4: Learning to Work Together

• Adapt to different personality styles.
• Work effectively with difficult teammates.
• Understand what causes communication to break down.
• Improve your communications skills.
• Handle conflict within a team.
• Simulation Overview:
• In this simulation you are the Operations Manager on J & R Inc.'s recruitment committee. You and the other team members will discuss making changes to the company's interviewing program.

Duration

4

Minimum Requirements

The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media

• Team Participation: Decision Making in Teams
• Team Participation: Resolving Conflict in Teams
• Team Participation: Team Communication