Cross-Functional Teams: Goal Setting in a Cross-Functional Team

Cross-Functional Teams: Goal Setting in a Cross-Functional Team covers the elements and structure of cross-functional teams and how cross-functional teams can set goals. The program also covers the characteristics of cross-functional teams how they are formed and managed and the causes for success or failure. In addition the program touches on how steering committees and sponsors support cross-functional teams how teams can develop a vision and mission how to develop an action plan for a team and how team members should set goals and objectives.

This is primarily online training This is an online eLearning or CBT training program Contact Serebra Learning Corporation for more information

Duration: 4 hours Training Presented in: English

Audience

Team leaders team members and managers or supervisors who are interested in learning more about how cross-functional teams are created and how they operate.

Objective

Unit1: The Elements of Cross-Functional Teams

• Identify the characteristics of a cross-functional team.
• Identify the business purposes for cross-functional teams.
• Identify the causes for success or failure of cross-functional teams.
• Explain the purpose of cross-functional teams.
• Explore the advantages of cross-functional teams.
• Explore the causes for failure of cross-functional teams.
• Identify the six elements of a team charter.
• Simulation Overview:
• In this simulation you meet with Ronald Spear and Mary Winford Icon executives. They are in the process of researching a better way to handle incoming complaints from both customers and employees. Your role is to propose the use of cross-functional teams in the project. If you correctly identify the causes for success and failures of cross-functional teams the executives might choose to implement them in the current project.

Unit 2: The Structure of Cross-Functional Teams

• Identify the actions team leaders can take to ensure management support.
• Identify an example of the steering committeea s role in overseeing cross-functional teams.
• Identify the sponsor's roles in overseeing cross-functional teams.
• Identify the success factors for cross-functional teams.
• Identify barriers to cross-functional team success.
• Explain the role of the cross-functional team.
• Simulation Overview:
• Icon International has just approved a capital acquisition for the manufacturing department and put David Morris in charge of overseeing the process. As the project began certain executives decided it would be best to create a cross-functional team to provide needed feedback from the departments that would be affected by the change. Chosen for the project are Amanda Douglas and Carol Chung. Amanda is a line manager and Carol is shift supervisor. David Morris uncertain of the purpose of cross-functional teams sees the creation of the team as a threat to his authority. In this simulation you Amanda and Carol will meet with David to explain the structure of cross-functional teams and gain his support of its usage on the project.

Unit 3: Goal Setting for Cross-Functional Teams

• Identify three elements of a cross-functional team's purpose.
• Identify the definition of a cross-functional team vision.
• Identify the definition of a cross-functional team mission.
• Determine a mission and vision for a cross-functional team.
• Identify two differences between goals and objectives.
• Set goals and objectives for a cross-functional team.
• Identify how cross-functional teams can use an action plan.
• Develop an action plan for a cross-functional team.
• Simulation Overview:
• Icona s manufacturing plant has just begun production of a hazardous waste. It is mandatory that a company have an action plan in effect if ever a spill should occur. A cross-functional team was formed in order do determine the most effective way to handle a dangerous spill. As a member of the team you will meet with Robin Carlson Bruce Madison and Nathan Iverson. By using the proper methods for goal setting together you and the team must determine procedures for dealing with and recovering from the effects of a spill.

Topics Include

• Identify the characteristics of a crossfunctional team.
• Identify the causes for success or failure of crossfunctional teams.
• Choose six elements of a team charter.
• Avoid barriers to crossfunctional team success.
• Determine a mission and vision for a crossfunctional team.
• Develop an action plan for a crossfunctional team.

Duration

4

Minimum Requirements

The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media

CDROM

• Cross-Functional Teams: Cross-Functional Team Development
• Cross-Functional Teams: Selecting Cross-Functional Team Members