Stress Management: Fundamentals for Managers

Managers who want to improve their stress management skills.

• Recognize the stages of stress.
• Understand the difference between positive and negative stress.
• Recognize the four stages of burnout.
• Apply time management goal setting communication and conflict management techniques to reduce external sources of stress.
• Make attitudinal psychological and physical changes to reduce internal sources of stress.
• Help employees manage their stress.

Unit 1: Background Information

• Understand why stress must be managed.
• Identify the steps to managing stress.
• Recognize the stages of stress.
• Understand the difference between positive and negative stress.
• Recognize how different personality-types approach stress.
• Simulation Overview:
• Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained you control the outcome of each simulation.

Unit 2: Identifying Your Stress

• Recognize the four stages of burnout.
• Identify the job-related sources of stress.
• Understand the personal and social sources of stress.
• Understand the common responses to stress.
• Recognize how stress reveals itself.
• Simulation Overview:
• In this simulation you will meet with an expert who will provide you with an overview of the sources of stress. You can then ask the expert any questions you may have about the basic nature of stress.

Unit 3: Managing Internal Stress

• Recognize what kinds of support you need to manage stress.
• Understand how making changes in your life reduces stress.
• Reduce stress using physical techniques.
• Take psychological measures to reduce stress.
• Improve your attitude to manage stress.
• Simulation Overview:
• In this simulation you will meet with an expert who will help you identify the sources of internal stress in your life as well as offer advice on how to manage this type of stress.

Unit 4: Managing External Stress

• Recognize ways to eliminate sources of stress.
• Understand the importance of communication skills.
• Improve your relationships with co-workers.
• Use time management strategies to reduce stress.
• Set goals to reduce stress.
• Simulation Overview:
• In this simulation you will examine the sources of external stress in your life. You will meet with an expert who will ask you questions about how you can manage external stress.

Unit 5: Managing Employee Stress

• Identify the behavioral emotional and physical warning signs of stress.
• Help employees deal with change to reduce stress.
• Make jobs more enjoyable for employees.
• Manage conflicts among employees.
• Prevent employees from becoming burnt-out.
• Simulation Overview:
• In this simulation you will help your employees deal with stress management issues. You must determine the source of stress and develop ways for employees to effectively manage their stress.

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The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).