Audience
Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard.
Topics
Unit 1: ISO 9001: 2000 The Fundamentals
- Identify three key principles in the ISO standards development process.
- Differentiate between the standards in the ISO 9000 series.
- Identify the eight key principles of Quality Management (QM).
- Identify steps in the process to develop and implement a Quality Management System (QMS).
- Sequence the steps in the process approach to Quality Management (QM).
- Identify six steps to create a documented process flowchart.
- Simulation Overview:
- In this simulation, you will be meeting Carla Jackson, a Director of Quality Assurance with Icon international, to discuss the benefits and the different standards of ISO, key principles and the steps in the process of a Quality Management System (QMS). Carla will be asking you questions to assess your knowledge of these areas.
Unit 2: Preparing for ISO 9000: 2000 Registration
- Identify types of project costs incurred during the preparat
Objectives
- Sequence the steps in the process approach to Quality Management (QM).
- Identify six steps to create a documented process flowchart.
- Conduct a compliance audit using ISO 9001: 2000 requirements.
- Identify the arrangements for a certification audit.
- Identify requirements for maintaining ISO 9001: 2000 registration.
- Identify the steps to correct identified gaps in your organization's ISO 9001 procedures.
