Audience
Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard.
Topics
Unit 1: ISO 9001: 2000 Audit Process Requirements
- Identify features of a quality audit.
- Identify factors to consider when selecting an audit team.
- Identify factors to consider when developing an audit plan.
- Identify considerations for communicating with the areas to be audited.
- Identify factors to consider when developing an audit schedule.
- Identify features of an audit checklist.
- Develop an opening meeting agenda
- Simulation Overview:
- In this simulation, you will meet with Nicholas Richter, the President, and Carla Jackson, the Director of Quality Assurance, both of whom are employed by Icon International. You will be discussing requirements for the audit process, reasons for holding an opening meeting before an audit takes place, and items to include on an agenda for this meeting.
Unit 2: ISO 9001: 2000 Audit Performance
- Identify characteristics of an ISO auditor.
- Identify three types of
Objectives
- Identify features of a quality audit.
- Identify features of an audit checklist.
- Develop an opening meeting agenda.
- Identify three types of Quality Management System (QMS) audits.
- Identify factors to consider when writing a nonconformance report (NCR).
- Identify the vital points for managing corrective actions.
