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Provided by: Serebra Learning Corporation Total Quality Management FundamentalsQuality Management |
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In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change and how to prepare for and lead a total quality solution. This curriculum is aimed at all individuals who wish to input to and improve quality within their organization.
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Training
Provided by Serebra Learning Corporation
- L asked: Cost and times?
- A asked: the differences between total quality management and traditional management.
- asked: Am interested in knowing all that invovles Quality Management since our institution is looking at getting ISO certified
- asked: Am interested in knowing all that invovles Quality Management since our institution is looking at getting ISO certified
- asked: Am interested in knowing all that invovles Quality Management since our institution is looking at getting ISO certified
- S asked: Dear Sir, Madam, What programs are offered for T.Q.M. ? Is this through interenet, via seminars, etc. Location / Locations ? Look forward to hearing from you . Sincerely,
- M asked: What are the books that cover the course topics?
- N asked: i want to make an project on total quality please send me some suggestions how to make a project
- S asked: I want TQM sample test/exam which is based on multiple choice question.
- M asked: Dear Sir/adam, I am a lecturer from Indonesia. I would like to take TQ training in your institution immediately. Would you provide me the information of training fee and accomodation? I will take the training for minimum of one month as fund provided by my institution. Thank you very much for your assistance and kindness. I am look forward to hearing from you as soon as possible. Sincerely,
- A asked: Why is communiction importnt in totl qulity frmework?
Total Quality Management Fundamentals
AudienceObjectives
This curriculum is aimed at all individuals who wish to input to and improve quality within their organization.
TopicsUnit 1: Total Management Basics
- Recognize the fundamental concepts of Total Quality Management.
- Recognize how Total Quality Management differs from traditional management practices.
- Identify key thinkers in the evolution of Total Quality Management.
- Recognize the importance of the two types of quality costs.
- Recognize elements of a quality cost reporting system.
- Simulation Overview:
- In this simulation, you will meet with Don Hamilton, Regional Vice President of Sales at Icon International. You are a consultant hired to study the effects of the recent loss of sales, and you have worked with Don on previous occasions. Don has called this meeting to make sure that you do not say anything that disagrees with his policies. He also wants to ensure that you are capable of conducting the study to his requirements.
Unit 2: Foundations for Total Quality Management
- Use a Trust Integrity Ethics checklist for laying a qualit
- Recognize how Total Quality Management differs from traditional management practices.
- Recognize elements of a quality cost reporting system.
- Identify elements of a Total Quality Management organizational culture.
- Identify steps for assessing your organization s tactics.
- Recognize roles of the quality leader.
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
