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Provided by: Serebra Learning Corporation

Organizational Communication Communicating in the Workplace

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Serebra Learning Corporation


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Training Provided by Serebra Learning Corporation

Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate effectively using technology. Managers, employees, team leaders, or team members who need to learn how to communicate more effectively at work.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
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Schedule:4 hours
Training Presented in:English

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Training Program Details


Audience

Managers, employees, team leaders, or team members who need to learn how to communicate more effectively at work.

Topics

Unit 1: Communication Flow and Organizational Systems

  • Identify the types of communication flow.
  • Given a situation, identify the role that is being fulfilled.
  • Select the methods individuals use to analyze communication.
  • Follow the process for analyzing change.
  • Assist employees through a change.
  • Simulation Overview:
  • Icon recently acquired TameTree.com, a small computer software company that has been in business for six years. During the divisional reorganization, Icon announced that 50 employees from TameTree.com would be let go. Unfortunately, some employees were aware of the corporate restructuring before the official announcement, causing unnecessary stress for the employees. As one of Icon's IT Team Leaders, you will need to meet with Amanda Douglas and Marcus D' Angelo, two Software Analysts originally from TameTree.com. Your goal during the simulation is to assist both Amanda and Marcus with the change, as well as identify each e

Objectives

  • Given a situation, identify the role that is being fulfilled.
  • Follow the process for analyzing change.
  • Assist employees through a change.
  • Apply the process for developing an individual organizational relationship.
  • Apply technology guidelines to an organization.
  • Identify guidelines for communicating electronically.


About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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