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Provided by: Serebra Learning Corporation Exit Interviewing Skills Preparing for an Exit InterviewHiring and Interviewing |
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Training
Provided by Serebra Learning Corporation
Exit Interviewing: Preparing for an Exit Interview offers the student an overview of the purposes and types of exit interviews, how to set up exit interviews, and how to conduct them. The program covers who, when, and where the interviews should be conducted, as well as how they should be structured. It also covers guidelines for interviewing effectively, steps to prepare for exit interviews, communication techniques, and guidelines to prevent information distortion. HR Managers and other managers in a company who are responsible for conducting exit interviews.
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Exit Interviewing Skills Preparing for an Exit Interview
Audience
HR Managers and other managers in a company who are responsible for conducting exit interviews.
Topics
Unit 1: Understanding Exit Interviews
- Identify the three purposes of exit interviews.
- Describe what information exit interview results should provide.
- Match the types of exit interviews to their descriptions.
- Explain the different types of exit interviews.
- Determine the best type of exit interview.
- Simulation Overview:
- Over the past 36 months, Icon's San Francisco Computing Hardware and Software Division has been experiencing an increasing employee turnover rate. It is now up to 17 percent, and upper management has created a task force to find a way to lower that rate. As the Human Resources Director, you were assigned to the task force along with Jessica Stone and Terry Jones. Your goal in this meeting is to convince Terry of the usefulness of exit interviews. You must discuss what types of exit interviews exist and help the team choose a type of interview that fits Icon's objective.
Unit 2: Setting up an Exit Intervi
Objectives
- Identify the three factors you should consider before conducting exit interviews.
- Explain what information should be collected during an exit interview.
- Identify guidelines for interviewing effectively.
- Communicate effectively during an exit interview.
- Identify guidelines for preventing information distortion.
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
