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Provided by: Serebra Learning Corporation Sexual Harassment: Resolving Sexual Harassment ClaimsUnfiled |
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Training
Provided by Serebra Learning Corporation
Sexual Harassment: Resolving Sexual Harassment Claims offers the student an overview of the elements needed in a system for resolving sexual harassment claims. The program details how to select and prepare investigators as well as how to plan and conduct an investigation. In addition the program teaches the learner how to evaluate the evidence gathered in an investigation and how to implement corrective action.
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Sexual Harassment: Resolving Sexual Harassment Claims
Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC V3W 1K5 Canada
Audience
The target audience for this program is HR professionals and other managers who need to learn how to prevent and resolve sexual harassment claims.
Objective
- Identify the benefits of establishing a system for resolving sexual harassment claims.
- Identify the types of support investigators need from management.
- Identify areas in which management should provide investigators with training.
- Follow the five steps for interviewing a complainant.
- Follow the six steps for interviewing an alleged harasser.
- Follow the four steps for interviewing a third party.
- Identify the elements investigators should consider when evaluating evidence.
- Identify the actions a company should take if a claim of sexual harassment is determined to be true.
Topics Include
Unit 1: Preparing for Sexual Harassment Claims
- Identify the benefits of establishing a system for resolving sexual harassment claims.
- Identify the conditions that constitute a corporate awareness of sexual harassment and require an investigation.
- Identify the types of support investigators need from management.
- Identify areas in which management should provide investigators with training.
- Simulation Overview:
- In this simulation you will meet with Mildred Parcels Human Resources Manager. Mildred is building a team to investigate sexual harassment. Mildred is seeking only the most competent employees for the team. Becoming of member of Mildreda s investigation team may lead to potential bonuses and promotions so you have applied. While talking with Mildred you will identify the benefits of establishing a system for resolving sexual harassment claims and identify the qualifications you must possess as an investigator.
Unit 2: Investigating Sexual Harassment Claims
- Identify the legal requirements for a sexual harassment investigation.
- Sequence the steps for interviewing a complainant.
- Follow the five steps for interviewing a complainant.
- Sequence the steps for interviewing an alleged harasser.
- Follow the six steps for interviewing an alleged harasser.
- Identify the steps for interviewing a third party.
- Follow the four steps for interviewing a third party.
- Simulation Overview:
- In this simulation you will first interview the complainant Robin Carlson Financial Analyst for Icon. Second you will interview Marcus D'Angelo the alleged harasser and Robin's supervisor. You will then interview Elizabeth Williams a third party witness who works in the same office as Robin and Marcus. The investigation is prompt impartial and confidential and all measures are being taken to protect Marcus's reputation. The final determination about the claim will be made by the team rather than by the team leader alone. You have reviewed Robin and Marcus's personnel files and discovered evidence of a previous romantic relationship but no previous reports of misconduct on the part of Robin or Marcus. After you've interviewed all three individuals Roger McAlister leader of the sexual harassment investigation will discuss the outcome of the investigation with you.
Unit 3: Determining an Appropriate Outcome
- Identify the elements investigators should consider when evaluating evidence.
- Identify the actions a company should take if a claim of sexual harassment is determined to be true.
- Simulation Overview:
- In this simulation you are a member of a team investigating a case of alleged sexual harassment reported by an employee from Icona s office in Dallas. You will meet with Maggie Roberts the lead investigator on the case. Since you have the least experience in sexual harassment investigations Maggie is meeting with you to discuss how to properly evaluate evidence and take corrective action before the other members of the team meet to review the case.
Duration
4
Minimum Requirements
The CDROM version of this course requires:
- At least a 486DX 33Mhz CPU.
- Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
- At least 8MB RAM.
- At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
- At least a double speed CDROM drive.
- An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).
- At least a 486DX 33Mhz CPU.
- Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
- At least 8MB RAM and 22MB available hard disk space or file server space.
- At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
Media
Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC V3W 1K5 Canada
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
