Microsoft Outlook 2002 Fundamentals

Audience

The intended audience for this course include Secretarial Clerks Typists CSRs Office Managers Web Designer-Developers System Administrators and Database Administrators. Typically learners will work in a networked environment that requires using e-mail for one-to-one as well as group contacts and for arranging meetings and appointments through Microsoft Outlook. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 programs and be familiar with Windows 9X or later.

Objective

• Start and exit Outlook 2002.
• Identify the components of the Outlook 2002 interface.
• Obtain help by using the Outlook 2002 Office Assistant.
• Open a Microsoft Office file attachment.
• Print a message attachment.
• Save a file attachment to a folder.
• Identify features of the Calendar.
• Schedule a single appointment.
• Edit a single appointment.

Topics Include

Unit 1: Basic Messaging Features in Outlook 2002

• Start and exit Outlook 2002.
• Identify the components of the Outlook 2002 interface.
• Obtain help by using the Outlook 2002 Office Assistant.
• Obtain help by using the Answer Wizard tab in the Outlook 2002 Help window.
• Identify features of the Inbox folder.
• Compose and send a message by using Outlook 2002.
• Check the spelling in a message by using Spelling Checker.
• Address a message by using an address list.
• Recall a message sent to a recipient.
• Set your default message format.
• Attach a document as a file attachment by using the Insert menu.
• Insert a signature into a message.
• Identify options available when sending messages.
• Read a message in the Preview pane and in its own window.
• Reply to a message by using the Reply and Reply to All buttons.
• Forward a message to a new recipient by using the Forward button.
• Print a message by using the File menu.
• Save a message as a text only file.

Unit 2: Outlook Intermediate Messaging Features

• Open a Microsoft Office file attachment.
• Print a message attachment.
• Save a file attachment to a folder.
• Delete an unwanted message by using the standard toolbar.
• Flag a message for follow-up by using the Follow Up command.
• Mark a message.
• Sort messages by using column headings.
• Set AutoArchive options.
• Archive messages manually by using the Archive dialog box.
• Identify the settings options in the Other Settings dialog box.
• Match the built-in views that filter messages with their functions.
• Apply a filter to a list of messages by using the Filter dialog box.

Unit 3: Scheduling with Calendar

• Identify features of the Calendar.
• Schedule a single appointment.
• Edit a single appointment.
• Apply a conditional format to an appointment in Calendar.
• Schedule a recurring appointment by using the Recurrence button.
• Edit a recurring appointment.
• Schedule an event.
• Delete an appointment and an event.
• Customize a built-in view in Calendar.
• Identify the calendar customization options available in the Calendar Options dialog box.
• Print a Calendar by using the options in the Print dialog box.

Duration

8

Minimum Requirements

The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media