Audience
Candidates for this exam design and implement commerce-driven Web sites identify customer needs monitor customer usage patterns determine order processes and service after sales and consider how e-business solutions can increase sales. Candidates include system administrators application developers and other network designers. The prerequisite for this course is that students must have CIW Foundations certification or equivalent experience. Students must also have CIW Site Designer series certification (exam 1D0-420 or 1D0-320) or equivalent experience.
Objective
- Identify the benefits of Web marketing.
- Identify business goals that Web marketing can achieve.
- Identify ways to provide online customer service.
- Match the types of online promotion with their features.
- Identify categories of Web sites that are defined by marketing activities.
- Identify the features of banner ads.
Topics Include
Unit 1: Web Marketing
- Identify the benefits of Web marketing.
- Identify business goals that Web marketing can achieve.
- Identify ways to provide online customer service.
- Identify the factors that a Web business must consider when moving into new markets.
- Identify ways to introduce new products.
- Identify the benefits of automating business processes.
- Identify the key marketing features of a sample business-to-consumer (B2C) Web site.
- Identify the key marketing activities of a sample business-to-business (B2B) Web site.
- Identify strategies used to market Web businesses online.
- Identify the factors that promote or restrict the growth of E-Commerce.
- Identify the characteristics of hard and soft goods.
- Identify the pricing considerations to take into account when deciding to sell on the Web.
- Identify the ways that product appeal affects Web marketing.
- Identify the features of product distribution and availability that affect Web trading.
- Identify the common demographic characteristics used to make marketing decisions.
- Identify personal characteristics that can be used to target markets.
- Identify the types of information you can gather about your target audience.
Unit 2: Online Product Promotion
- Match the types of online promotion with their features.
- Identify categories of Web sites that are defined by marketing activities.
- Identify the features of banner ads.
- Identify the design features of banner ads that make them effective.
- Identify the guidelines for selecting suitable Web sites for banner ads.
- Identify the factors affecting banner ad positioning.
- Identify the features of a banner exchange arrangement.
- Identify the features of banner ad tracking.
- Identify features of search engines.
- Identify the attributes that are used to optimize hits from a search engine.
- Identify how referrer programs work.
- Identify the ways that e-mail is used to promote Web-based business.
Duration
7
Minimum Requirements
The CDROM version of this course requires:
- At least a 486DX 33Mhz CPU.
- Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
- At least 8MB RAM.
- At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
- At least a double speed CDROM drive.
- An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).
The network version of this course requires:
- At least a 486DX 33Mhz CPU.
- Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
- At least 8MB RAM and 22MB available hard disk space or file server space.
- At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
Media
Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC V3W 1K5 Canada