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Provided by: Serebra Learning Corporation Sales Telephone CommunicationsTelephone |
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Training
Provided by Serebra Learning Corporation
Communicating & Managing: Telephone Communication, is the fifth of sixteen courses in this curriculum. After the completion of this course you will be able to identify barriers to communication, identify techniques to overcome the limitations to communicating by telephone and implement guidelines for good telephone communication. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line results. New and experienced sales representatives, account managers, sales consultants and sales managers.
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Sales Telephone Communications
Audience
New and experienced sales representatives, account managers, sales consultants and sales managers.
Topics
Sales: Telephone Communication
- Barriers to Communication Communication Differences
- Effective Telephone Communication
Objectives
Learners will be able to identify barriers to communication and list some techniques for overcoming the limitations of telephone communication. They will also know the guidelines for good telephone communication.
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
