Working with Difficult People: Respond to Challenges, is the thirteenth of fourteen courses in this curriculum. After the completion of this course you will be able to demonstrate several techniques to effectively handle minor and periodic personality differences. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to success.. All levels of professionals who want to improve results through stronger self-management and interpersonal skills.
Training Avaliability and Delivery
This is primarily online training
This is an online eLearning or CBT training program
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All levels of professionals who want to improve results through stronger self-management and interpersonal skills.
Topics
Working With Difficult People: Respond to Challenges
The Do's
The Dont's
Objectives
Learners will be able to identify ways to counteract a person's negative personality attributes and actions to avoid when working with a difficult person.
About Serebra Learning Corporation - Training Provider
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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