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Provided by: Serebra Learning Corporation

Working with Difficult People Cope With Continued Conflict

Click here for more information or to take this course 		Serebra Learning Corporation
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Working with Difficult People: Cope with Continued Conflict, is the last of fourteen courses in this curriculum. After the completion of this course you will be able to sequence the steps of a conflict resolution effort, select the most appropriate action to handle a difficult situation, based on the specific circumstances and identify options available to you if you are unable to resolve an issue. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to success. All levels of professionals who want to improve results through stronger self-management and interpersonal skills.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Contact Serebra Learning Corporation for more information
Schedule:4 hours
Training Presented in:English
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Training Program Details

Audience

All levels of professionals who want to improve results through stronger self-management and interpersonal skills.

Topics

Working With Difficult People: Cope With Continued Conflict

  • Meet to Resolve the Problem
  • Tailor Your Approach
  • What if my Efforts Fail?
  • Case Study

Objectives

Upon completion of this course:Learners will be able to sequence the steps of a conflict resolution effort, select the most appropriate action based on the specific circumstances surrounding a difficulty, identify options available if you are unable to resolve an issue, and select the most appropriate strategies for dealing with a variety of challenging interactions.

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
More Personal Development Training from Serebra Learning Corporation
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This page was last updated on sb3 - 05/13/08 at 02:41:37 - 14:48:48