Training Classes | Learning and Development Resources | Training Directory | New Training Seminars | New Training Providers | Site Map | Promote Training Seminars | Training Keywords | Training Seminars | Training Providers | Regions | Training Search | Advertise Training Seminars | Login
Provided by: Serebra Learning Corporation

Communicating Effectively Build Customer Rapport 1

Click here for more information or to take this course 		Serebra Learning Corporation
  home  : Customer Service
Get More Information
Search for Training
Find Your Genius!
What do you want to learn about?

Training Provided by Serebra Learning Corporation

This course will help learners adapt their communication styles to build a successful rapport with others. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Contact Serebra Learning Corporation for more information
Schedule:1.5 hours
Training Presented in:English
Related Keywords:  sales   customer   facing   skills   service   prime   call   center   communicating   effectively   build   rapport   completion   this course   student   will   able   techniques   successful mirroring   word choices   promote   effective   speaking 

Training Program Details

Audience

Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies

Topics

Choosing Your Words

Use Your Voice Effectively

Mirroring Skills

Objectives

Upon completion of this course, the student will be able to:
  • Identify techniques for successful mirroring and word choices to promote effective speaking

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
More Customer Service Training from Serebra Learning Corporation
Click here for more information or to take this course
Training Directory | New Training Seminars | New Training Providers | Search | Site Map | Promote Training | Login | Links
Training-Classes.com by Skillbox® 07/18/08
Copyright 1998-2008 skillbox, inc. All rights reserved		 Connecting people who want to learn with people who love to teach
 Are you a Sales training provider?
You could be on this page today - for FREE!
This page was last updated on sb5 - 07/18/08 at 04:21:26 - 03:01:26