Do you want your employees to encourage your customers to come back for more? Would you be interested in a top-notch training program that teaches employees how to communicate better with clients and co-workers? Do you have time to teach your employees how to deal with average, great, and difficult customers? Do you want your organization to have a customer-service oriented culture?
If you answered Yes, then we have a solution for you. Ron Morris Seminars, author of The Power of WOW- Customer Service, has developed an on-line customer service training program. It is a great way to train employees-new and old, on the most important topic related to the longevity of your organization-CUSTOMER SERVICE. It is a proven fact that the companies who invest in training their people are the ones who stay in the front of the pack. We have just made it easier for you to get to the front of this ever-evolving race.
Employees can login to the main page of our website and learn at their own pace. There are 5 modules; 1 hour per module. The training is a combination of video, PowerPoint, dynamic text, and interactive quizzes. It is a fun course, which provides tangible tools for your employees to put to practice immediately. Lets face it- we all know what to do- it is about hearing that message and executing what we know to be true. This tool will provide your organizations with the edge that differentiates companies in much industries-exceptional customer service.
Best of all- this training is very affordable. It is a must-have tool for organizations that provides an ROI that you look for in all of you investments. At $169/pp there is no other product on the market that delivers this value. We all would like to take more training, but we do not want our employees away from the field. Now they can train online during their slow time, or designated periods. We have quantity license agreements available as well for larger organizations. Allow your employees to take part and complete this essential course for developing the winning mindset that leading organizations have.
Training Avaliability and Delivery
This is primarily ilt training
This is an online eLearning or CBT training program
This video may be available on DVD
This class may be available at a classroom in Saskatoon, SK,
Ron Morris Seminars - Specializing in customer service, sales and leadership skills, Ron Morris delivers thought-provoking, enlightening keynotes and top-notch training seminars. His home-grown insights, supported by solid research and statistical analysis, stem from more than 20 years spent cultivating relationships in the trenches of professional sales. Ron's performance-enhancing expertise, combined with his...