The Power of WOW Customer Service
Customer Service
Training
Provided by Morris Interactive
The course is based on the book "Power of WOW!" Customer Service, by Ron Morris.
The course addresses the importance of earning loyal customers rather than simply satisfying customers. It shows how doing what is best for the customer is also best for the bottom line.
The Customer Service Success Formula comes into play, as standards, teamwork, and execution are taken into account.
Dealing with happy internal customers is proven to be imperative in attracting loyal external customers.
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The Power of WOW Customer Service
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About The Training Provider: Morris Interactive
Morris Interactive - Beginning in 1995 as a speaker s bureau, Ron Morris Seminars provides Saskatoon businesses with high end speakers from around North America. While building the foundations of his business, founder, Ron Morris, attained his professional speaking designation and became himself, another talent resource for the company.
In 2003 there became a need to further grow the business. Mathew Cey...
