Pinpointing Facts
Business and Management Skills
Training
Provided by Henderson Training
Pinpointing Facts
"Saying what you mean and meaning what you say"
When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives corrective feedback that isn't objective or understandable?
A technique known as Pinpointing helps managers communicate problems or issues in specific, measurable terms, staying away from commonly used label words (such as bad attitude) that can be misinterpreted. Putting pinpointing into practice promotes understanding and agreement between all parties. This tool helps us focus on getting the job done right and foster good working relationships.
"Saying what you mean and meaning what you say"
When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives corrective feedback that isn't objective or understandable?
A technique known as Pinpointing helps managers communicate problems or issues in specific, measurable terms, staying away from commonly used label words (such as bad attitude) that can be misinterpreted. Putting pinpointing into practice promotes understanding and agreement between all parties. This tool helps us focus on getting the job done right and foster good working relationships.
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Pinpointing Facts
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About The Training Provider: Henderson Training
Henderson Training - AMY HENDERSON has been involved in all facets of training and development for over fourteen years. She has thousands of classroom hours facilitating training and has designed and implemented a wide range of programs. Her specialty is customizing every program to the particular needs of each client. She works effectively with construction engineers in the Arizona desert and also with...
