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Provided by: Human Resources Services

G K Lim's How To Lead Your Subordinates To Higher Productivity

Managing People

Training Provided by Human Resources Services Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there. To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action. This two-day program focuses on the leadership aspects of management. ------------------------------------------------------------------------------ BENEFITS TO MANAGERS ------------------------------------------------------------------------------ Understand your Number One job priority as a manager Understanding your subordinates' needs Learn what Gallup Organization discovered about talent management Understand the concepts of talent management Understand how your people think and make decisions Discover and understand your own thinking preferences as a manager Analyze your strengths and areas of concern in relation to your thinking preferences. Realize why effective communication is vital to success as a manager. Learn how to earn your subordinates' S.T.A.R. (Support, Trust, Admiration & Respect) Know what Emotional Intelligence is and why it is important to people management Learn the six strategies for having high EI More info at: http://www.gklim.com/programs/manage_lead.html
This is primarily ilt training
instructor led trainingThis class may be available at a classroom in Kuala Lumpur, Malaysia,
Contact Human Resources Services for more information
Course Level:intermediate
Duration:2 days
Training Presented in:English
G K Lim's How To Lead Your Subordinates To Higher Productivity When you wear the manager s hat
What is your number one job priority?
What do managers do?
A manager s priorities.

Managing talent
Test your current knowledge of talent management
What is talent and why you cannot train or develop talent
The differences between skills, knowledge and talent
Why you cannot change people
Some FAQ s on talent management

Putting talent management into action
Questions your subordinates ask of you as their leader
The three major talent groups -- striving, thinking, and relating talents, and how they relate to your industry
How not to lose talented subordinates

Understanding how your subordinates think and make decisions
The principles behind Herrmann Brain Dominance
Ned Herrmann, creator of Herrmann Brain Dominance
People are different in their thinking preferences
Why your subordinates need to know how people think and make decisions

Discovering and understanding your own thinking preferences as a manager
Discovering how you make decisions and deal with people
How this information affects the way you approach your management functions
How to identify thinking preferences in prospects and customers

Analyzing your strengths and areas of concern in relation to your thinking preferences.
Why a personal strength is also an area of concern
How to utilize your area of concern in a work situation
How to be more flexible when dealing with others

Managers cannot work alone
They need others.
Teamwork.
Playing the Jigsaw Puzzle game

Why effective communication is vital to success as a manager.
Communication is a two-way street.
Communicating ideas to your people.
Group activity: The Great Communication Exercise.

How to really listen to others
Be present to the talker.
Listen attentively and then only think of response.
Verify your understanding.
Seek clarification if you don t understand something.
Assume responsibility when misunderstanding occurs.
Get rid of emotional baggage prejudices, past experiences, etc.

Managing your own emotions and your subordinate's emotions
All about Emotional Intelligence (EI)
Companies are made up of human beings
Emotional Intelligence (EI) helps a person to become an effective leader

First, manage your own emotions
The intrapersonal intelligence aspect of EI
A discussion of emotions all human beings experience
Help, I don t like myself
Causes and symptoms a low self-image
How self-talk can lead to personal failure or success

Enhancing your personal power
How to stop "kicking the cat" when something happens.
Self talk -- a double edged sword
Manage stress by being proactive, not reactive
How to work on things we can control and work around those we cannot control
What is "fear" and how to manage it

Ending the negative "TV Series" syndrome
How to eliminate anger and upsets
Managing stress by ending your long term problems with someone
Being aware that others have the right to be right too
The Paradoxical Commandments -- the way to ending the "TV Series"

Managing subordinates by "Living True To Yourself"
Doing what you say you will do
Be true in your communication with others
Stop pretending
Be proactive when something happens
Unload psychological baggage
Be here, be now, and be present for others

How to earn your subordinate's S.T.A.R. (Support, Trust, Admiration & Respect)
Putting Emotional Intelligence (EI) into action.
Communicating from the heart so that your subordinate will listen to you, follow you, and do as you say.
How Herrmann Brain Dominance& 61651; helps enhance your Emotional Intelligence

The six strategies for having high EI
1 Other people are important too.
2 You must allow others to make mistakes.
3 Don t CCC -- condemn, criticize, comment negatively -- instead, evaluate
4 Contain your anger, because he who angers you, conquers you.
5 Earning the trust and respect of others through listening
6 Realize that it s easy to misunderstand, difficult to understand -- so seek first to understand.


More info at:
http://www.gklim.com/programs/manage_lead.html
About The Training Provider: Human Resources Services
Human Resources Services - The course leader, G K Lim, is experienced in sales, marketing and business, and in cutting-edge adult learning techniques G K Lim is a training consultant in the area of consultative / solution-centric selling skills, key account management, negotiation skills, customer service excellence, Emotional Intelligence enhancement, personal development, motivation, stress management, and mind/...
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