Training
Provided by Learning Technologies, Inc.
Relationship sales targets customer-focused sales skills that helps identify customer s needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results.
Classroom programs can range in length from two hours to three days. We can conduct these sessions at your place of business, or at other locations including conference centers, resorts, or other meeting facilities. All programs are customized to suit your specific needs and to ensure that the results:
Address real and recognizable issues.
Fit your organization's culture.
Reinforce other training and management initiatives.
LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program.
Accurate Needs Assessment: what is the issue
Well-Defined Goals & Objectives: where do you want to be
Hands-On Experience: practice and adaptation
Leave With a Plan: what is next
We view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges.
Our Goal: to become your business partner, providing perspective, support, and solutions.
Our Mission: to design training so specific to YOUR needs that you will use those skills on a daily basis.
Our Purpose: to help you overcome obstacles to success.
Training Avaliability and Delivery
| This is primarily ilt training |  | This is a workshop seminar |  | This class may involve group study |  | Facilitated discussions and debriefs |  | This class may be available at a classroom in Raleigh, NC,
or at one of these training facilities:
Raleigh, NC
Atalanta, GA
Charlotte, NC
Orlando, FL
Greensboro, NC
Winston-Salem, NC
RTP, NC
Miami, FL
Baltimore, MD
New York, NY
Buffalo, NY
Boston, MA
Pittsburgh, PA
Philadelphia, PA
Rochester, NY
Seattle, WA
Portland, OR
Las Vegas, NV
San Francisco, CA
Los Angeles, CA
San Diego, CA
Pheonix, AZ
Minneapolis, MN
Houston, TX
Fort Worth, TX
Dallas, TX
St. Louis, MO
Indianapolis, IN
Chicago, IL
Detroit, MI
Cincinatti, OH
Columbus, OH
Cleveland, OH
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 | Contact Learning Technologies, Inc. for more information |
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| Schedule: | flexible | | Training Presented in: | English |
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Related Keywords:
sales
training
development
goal setting
strategic planning
conflict management
diversity
communication
consulting
managment
management consulting
performance consulting
leadership
executive coaching
counseling
Training Program Details
A sale is always made. Either you sell the customer on Yes, or he sells you on No. In this age of information, the point of sale occurs in more ways than we could have imagined: TV, radio, direct mail, the Internet, person-to-person, billboards, shopping malls, and of course the telephone. We are all bombarded with opportunities to buy and sell daily and have therefore conditioned our minds to immediately respond with a no to every sale attempt.
So what makes the difference in a customer s mind to retain a product or purchase an item? The answer resides in the customer s lifestyle-driven needs and desires. They need more than a recitation of features and benefits. Here participants learn customer-focused sales skills that will allow them to effectively identify the customer s needs and provide appropriate solutions based on industry and product knowledge. Participants also learn the techniques that help them see that selling is not an art, but a science.
Participants will:
Gain A Better Understanding Of Today's Customers
Explore the driving principles that will allow them to advance with, focus on, and persuade the customer. Understand the common pitfalls of selling.
Explore The Selling Cycle
Several key components exist in all sales processes. Participants will learn the general pattern for a customer interaction as well as the basic selling points inherent in closing a sale.
Learn To Match Selling Style To Customer Types
Applying the same sales style to each customer will lead to one thing: lost sales. Close the selling gap by understanding what style works most effectively with each customer type. Explore the benefits of selling solutions, not just products.
Enhance Listening Skills
Participants discuss effective listening techniques and ways of improving their listening abilities. Through an assessment and taped role-plays, participants evaluate themselves and practice the skills they learned.
Develop Presentations
Sales presentations are not always one-on-one discussions. Participants will discuss and prepare the format for presentations to a group about your company's products and/or a proposal for business.
About Learning Technologies, Inc. - Training Provider
Learning Technologies, Inc. - Learning Technologies is a management consulting firm dedicated to helping our clients reach their business goals by leveraging their greatest resource their people. Headquartered in Raleigh, NC, Learning Technologies provides customized sales, soft skill training, leadership development, and both indoor and outdoor team building programs. Since our inception in 1991, we have been...
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