Sales Success

Training Provided by Learning Technologies, Inc. Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of assessments and tools that are necessary for achieving those results. Classroom programs can range in length from two hours to three days. We can conduct these sessions at your place of business, or at other locations including conference centers, resorts, or other meeting facilities. All programs are customized to suit your specific needs and to ensure that the results: Address real and recognizable issues. Fit your organization's culture. Reinforce other training and management initiatives. LTI's focus is on actual implementation of new solutions. We believe there are four critical steps in designing programs that result in positive change. These four primary components represent the cornerstones of every LTI program. Accurate Needs Assessment: what is the issue Well-Defined Goals & Objectives: where do you want to be Hands-On Experience: practice and adaptation Leave With a Plan: what is next We view ourselves as your business partner. By helping you create a training strategy, and then systematically addressing critical issues, both individuals and teams become better equipped to overcome not only daily, but also long-term challenges. Our Goal: to become your business partner, providing perspective, support, and solutions. Our Mission: to design training so specific to YOUR needs that you will use those skills on a daily basis. Our Purpose: to help you overcome obstacles to success.

Sales Success A sale is always made. Either you sell the customer on Yes, or he sells you on No. In this age of information, the point of sale occurs in more ways than we could have imagined: TV, radio, direct mail, the Internet, person-to-person, billboards, shopping malls, and of course the telephone. We are all bombarded with opportunities to buy and sell daily and have therefore conditioned our minds to immediately respond with a no to every sale attempt.

So what makes the difference in a customer s mind to retain a product or purchase an item? The answer resides in the customer s lifestyle-driven needs and desires. They need more than a recitation of features and benefits. Here participants learn customer-focused sales skills that will allow them to effectively identify the customer s needs and provide appropriate solutions based on industry and product knowledge. Participants also learn the techniques that help them see that selling is not an art, but a science.

Participants will:

Gain A Better Understanding Of Today's Customers
Explore the driving principles that will allow them to advance with, focus on, and persuade the customer. Understand the common pitfalls of selling.

Explore The Selling Cycle
Several key components exist in all sales processes. Participants will learn the general pattern for a customer interaction as well as the basic selling points inherent in closing a sale.

Learn To Match Selling Style To Customer Types
Applying the same sales style to each customer will lead to one thing: lost sales. Close the selling gap by understanding what style works most effectively with each customer type. Explore the benefits of selling solutions, not just products.

Enhance Listening Skills
Participants discuss effective listening techniques and ways of improving their listening abilities. Through an assessment and taped role-plays, participants evaluate themselves and practice the skills they learned.

Develop Presentations
Sales presentations are not always one-on-one discussions. Participants will discuss and prepare the format for presentations to a group about your company's products and/or a proposal for business.

About The Training Provider: Learning Technologies, Inc.

More Sales Training Training from Learning Technologies, Inc.

• Developing a Successful Sales Team