HighPERFORMANCE Management

• Curriculum: Integrated
• Objective: Managing for Peak Employee Performance
• Program
• One-and-One-Half Days/Flexible Training Options
• Learning Track: Leadership

• Aligning employee and workgroup efforts with organizational goals and objectives
• Allocating resources—including time, talent, and money—efficiently and effectively
• Clarifying roles, responsibilities, and expectations
• Handling unanticipated changes in day-to-day operations and shared priorities
• Reinforcing and/or redirecting behavior to support employee learning and performance

• Planning Successful Employee Performance
  • Incorporating and communicating inputs into Individual Performance Plans
  • Drafting Individual Performance Plans including position descriptions, individual scorecards, and performance action plans
  • Finalizing performance plans
• Coaching For Peak Employee Performance
  • Monitoring and diagnosing performance improvement requirements
  • Preparing and sharing constructive and positive feedback with style
  • Recognizing winning performance
• Evaluating Employee Performance
  • Gathering and choosing key performance data
  • Confirming individual and workgroup results
  • Developing employees using on- and off-the-job options

• "Intensive" learning approach—Consecutive two-day session
• "Interval" learning approach—Full-day or half-day sessions with on-the-job application between sessions
• "Just-in-time" learning approach—Targeted learning and application sessions, scheduled to support your organization's performance planning process

• Facilitator Guide:
  A essential component, this guide aligns with the Participant Workbook and contains knowledge, delivery notes, activity instructions, exercises, discussion questions and answers, and transitions between points to complete HPM learning objectives.
• Implementation Guide:
  Comprehensive resource materials help you market and conduct the program as well as evaluate the program’s success. They provide the facilitator with the tools to become an organization’s internal consultant and team builder.
• Online Tools:
  Complete collection of visual aids (including a PowerPoint® Presentation) and electronic forms increases the impact of your HPM training.
• Quick Start Guide:
  Handy reference quickly familiarizes the facilitator with the HPM program components and helps prepare for training.
• Travel Tote:
  Sturdy carry-all simplifies organizing and transporting facilitator materials.
• Participant Kit:
  Designed for reference, this kit contains all the participant materials listed below.

• Participant Workbook:
  Workbook includes complete HPM program content including all necessary application tools and reference materials required to learn the subject matter and use it on the job.
• Three Practical Guidebooks:
  • Planning Successful Employee Performance
  • Coaching For Peak Employee Performance
  • Evaluating Employee Performance
• Online Tools:
  Handy collection of electronic forms and reproducible worksheets support ongoing application.
• Pocket Reference Guide:
  Compact reference guide quickly summarizes HPM concepts and models.
• Certificate of Completion:
  Pre-printed certificate (with space provided for participant’s name and facilitator’s signature) provides post-training recognition.

To maximize the long-term success of the HPM Packaged Training Program, RCA has a variety of support options from which to choose. But, unlike other training programs on the market, there is no certification required in order to purchase and train the program within your own organization. If you are interested in implementation support, we will work with you to help determine the type and level of assistance that best fit the needs and desired outcomes of your company.

HighPERFORMANCE Management Program Training—In either a Practical Learning Institute™ (PLI) public or on-site, two-day session, an experienced RCA facilitator provides the essential knowledge and methodology to manage employee performance effectively. Incorporating the HPM packaged training materials within the session, participants acquire critical business skills that can be applied immediately to achieve significant, measurable results.

Facilitator Training—Instruction is designed for those who will be training others on the tools and concepts covered in RCA's VITAL™ Packaged Training Programs. In this two-day session available on-site and through PLI, learn how to market your RCA program, apply recommended implementation "options," and employ program evaluation techniques to help ensure your efforts lead to measurable performance improvement.

Customized HPM Coaching—On-site and telephone consultation (by appointment) is available to support a client's specific needs in HPM program content and/or facilitation skills.

Support Tools —A variety of off-the-shelf resources are available to support and enhance the HPM Packaged Training Program. Visit RCA's e-Store.