Working Sm@rt with MS Outlook
Unfiled
Training
Provided by Boston Training Inc. - Priority Management
Microsoft Outlook is a powerful business tool and one of the most robust information manager products on the market today. During this workshop you will master the use of this tool to enhance your productivity skills and gain control of the many aspects of your demanding workload. You will learn how to support the processes of the Priority Manager with your Outlook software and take advantage of automated business solutions to your productivity challenges.
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Working Sm@rt with MS Outlook
Who Should Attend
This course is most valuable to managers, supervisors, administrators, project leaders, technical and sales professionals who add value to the information that crosses their desks.
Course Benefits
The objective of this program is to help you and your team work more productively. Specifically, this means using Outlook to focus on priorities, communicate more effectively, honor your commitments, and coordinate the commitments of others.
Course Format
Getting the most out of Microsoft Outlook is a full day hands-on workshop augmented by a personal coaching session 1 to 3 weeks later. The course is intended primarily for on-site workshops with class size determined by the client s computer lab capacity.
Course Content
1. The Discovery Process
 Self-assessment questionnaire
 Identify key deliverables
 Surface Productivity Pirates
 Expectations, Requirements
2. The Communications Process -
 4 steps for total recall
 Delegations
 E-mail, Contacts
3. The Planning Process
 Focus on Priorities
 Monthly Planning
 Daily Planning
 Tasks and To-Do lists
4. Controlling the Clutter
 Interruptions
 Managing the information
 Paperwork
5. Making Decisions
 The Decision Matrix
 The Pareto Principal
6. The Outlook Business Solution
 Hands on, how to use software instruction
7. Personal Coaching Session
 Reinforcement
 Customizing Outlook
 Accountability
Take Home Materials
 Extensive Learning & Reference Guide
 Binder for class notes and documents
 Help Files diskette matching the Priority Manager process with the appropriate Outlook tools.
This course is most valuable to managers, supervisors, administrators, project leaders, technical and sales professionals who add value to the information that crosses their desks.
Course Benefits
The objective of this program is to help you and your team work more productively. Specifically, this means using Outlook to focus on priorities, communicate more effectively, honor your commitments, and coordinate the commitments of others.
Course Format
Getting the most out of Microsoft Outlook is a full day hands-on workshop augmented by a personal coaching session 1 to 3 weeks later. The course is intended primarily for on-site workshops with class size determined by the client s computer lab capacity.
Course Content
1. The Discovery Process
 Self-assessment questionnaire
 Identify key deliverables
 Surface Productivity Pirates
 Expectations, Requirements
2. The Communications Process -
 4 steps for total recall
 Delegations
 E-mail, Contacts
3. The Planning Process
 Focus on Priorities
 Monthly Planning
 Daily Planning
 Tasks and To-Do lists
4. Controlling the Clutter
 Interruptions
 Managing the information
 Paperwork
5. Making Decisions
 The Decision Matrix
 The Pareto Principal
6. The Outlook Business Solution
 Hands on, how to use software instruction
7. Personal Coaching Session
 Reinforcement
 Customizing Outlook
 Accountability
Take Home Materials
 Extensive Learning & Reference Guide
 Binder for class notes and documents
 Help Files diskette matching the Priority Manager process with the appropriate Outlook tools.
About The Training Provider: Boston Training Inc. - Priority Management
Boston Training Inc. - Priority Management - World Class training in the areas of Tactical & Strategic Time Management, Influencing, Strategic Planning, Project Management, Negotiating, Selling, Teamwork, Customer Service, Leadership and Performance Measurement.
With 15 years of experience we deal with individual, organizational and transactional effectiveness by providing tangible, process driven, solutions to the many productivity...
