Communicating with Influence Building Successful Interpersonal Team Communication

MDP172 - Communicating with Influence: Building Successful Interpersonal & Team Communication

Course description
Individual and team success depends upon the ability of individuals to communicate with others and be understood. The communication skills covered in this course are required to successfully exploit individual and group potential, focus a team’s efforts, maximize creativity, influence another’s thoughts and actions, and continually improve quality and productivity.

Who should attend
All individual contributors and managers whose success depends on their ability to communicate clearly, be understood, and influence how another person performs should attend this course.

What you will achieve

• Well-defined goals for more effective communication.


• The ability to create an open environment for communication.


• The skill to communicate clearly.


• Stronger relationships through powerful communication.


• An understanding of other people’s communication styles.


• The skill to analyze the communication dynamics of a team and how to improve them.


• The ability to influence behavior for maximum results.

What you will learn

• Goals for a Specific Communication - define your goals and then identify the most effective methods for delivery.


• Communication and Influence Techniques - how to positively influence another person’s behavior and their way of thinking.


• Barriers to Effective Communication - identify and develop methods to break down those barriers.


• Psychological Style of Communication - analyze your own and determine how that style naturally supports some types of communication success while possibly inhibiting other types of communication success.


• Team Communication Dynamics - use psychological style, team assessment tool to analyze a team’s dynamics and to create methods to improve the productivity and quality of the team’s work.


• Analyze Another Person’s Communication Style - learn how to how to adapt your delivery and message to the style of that other person.


• Planning a Communication Strategy - plan an influence strategy and use various techniques for sending messages and analyzing the results.

• Accelerating Product Development Using Project Management
• Advanced IT Project Management
• Advanced Project Scheduling
• Advanced Purchasing Strategies sup sm sup
• Advanced Strategic Planning
• BPM Professional Certification Practicum - Conducting an Analysis and Design Project
• Building Cultural Intelligence
• Business Management Skills for Project Managers
• Business Writing for Results
• Certificate in Applied Project Management Days
• Certificate in Applied Project Management Evenings
• Chartering Teams to High Performance
• Coaching for Business Results
• Commercializing New Products and Services Rapidity and Results
• Design For Six Sigma Service
• Developing a Project Management Office
• Developing Into a Powerful Leader
• Directing Teams to Finesse Team Facilitation and Coaching
• Driving Performance Through Emotional Intelligence
• Effective Project Leadership
• Finance Accounting for Non-Financial Managers
• Getting Our Message Across Strategies for More Effective and Confident Public Speaking
• How To Achieve Results Through Influencing
• How to Purchase Services
• Improving Purchasing Performance - Developing New Skills for A Changing Profession
• Improving Supervisory Management Skills
• Improving Your Presentation Skills
• Improving Your Purchasing Negotiating Skills sup sm sup
• Information Gathering and Facilitation for Business Processes
• Introduction to Business Process Management for Business Analysts
• Introduction to Business Process Management for Project Managers
• Introduction to Business Process Modeling Analysis and Design
• Leadership Excellence in a Complex World
• Leading Managing Successful Teams
• Lean Six Sigma Black Belt
• Listening to Influence Getting More Out of Conversations
• Making Your Ideas Theirs Advanced Communication Strategies
• Management Planning The Bridge Between Strategic Direction and Project Implementation
• Managing a Business Process Project
• Managing Generational Differences Piloting and Motivating the New Work Force
• Managing Information Technology IT Projects
• Managing Successful Negotiations
• Managing Troubled Projects
• Maximizing Global Success Designing and Managing Remote Operations
• Newly Appointed Managers
• Peer Mentoring A practical approach to knowledge transfer
• Positive Assertive Management
• Preparing for the PMP Exam
• PRINCE2 Foundation
• PRINCE2 Overview
• PRINCE2 Practitioner
• Principles of Business Process Management
• Principles of Project Management Business Analysis
• Principles Techniques of Project Management
• Program Management Managing in the Complex Multiple Project Environment
• Project Communications Management
• Project Cost Management
• Project Framework and Integration Management
• Project Human Resource Management
• Project Management Earned Value Management Systems Methods EVMS
• Project Management Fast Track
• Project Management for Everyone A non-technical approach
• Project Management Using Microsoft Project 2003
• Project Planning and Control
• Project Procurement Management
• Project Quality Management
• Project Risk Management
• Project Scope Management
• Project Time Management
• Relationship Management Up Down and Sideways
• Seven Steps to Improved Work Flows
• Simulation of Real World Project Management
• Situational Leadership - Twelve O Clock High
• Situational Leadership The Core
• Six Sigma Champions Training
• Strategic Alignment of the Project Portfolio
• Strategic Decision-Making and Problem-Solving for Leaders
• Strategic Marketing Concepts Strategies
• Strategic Thinking Planning and Deployment
• Strategies for Managing Change Managing People in a Changing Environment
• Strengthening Effectiveness Across Organizational Boundaries
• The 5 Management Essentials for New Managers and Supervisors
• The Legal Aspects of Purchasing sup sm sup
• Time Management Survival Skills
• Understanding Managing Conflict
• Understanding Working with People