Improving Supervisory Management Skills

Training Provided by Boston University Corporate Education Center This course provides you with both useful ideas and practical tools to improve your overall supervisory and management effectiveness. Mid-level and front-line managers and supervisors are the driving force for improving performance, productivity, quality, and innovation in today s organizations. Whatever pressures and opportunities face you, this seminar will provide you with useful new skills and insights.

Improving Supervisory Management Skills

MDP352 - Improving Supervisory & Management Skills

Course description
This course provides you with both useful ideas and practical tools to improve your overall supervisory and management effectiveness. Mid-level and front-line managers and supervisors are the driving force for improving performance, productivity, quality, and innovation in today’s organizations. Whatever pressures and opportunities face you, this seminar will provide you with useful new skills and insights.

Who should attend
Mid-level and front-line supervisors and managers with some experience. The program is especially useful for "home-grown" supervisors and managers who have come up through the ranks of their organization.

What you will achieve

• An understanding of the evolving role, impacts, pressures, and opportunities of supervisors and managers


• Tools to understand and appreciate basic different personality types


• Skills and insight to understand your own preferences and biases


• The ability to manage your own time more effectively


• One-on-one communications skills for giving criticism constructively and listening


• Group communications skills, running better meetings, using consensus, and creative problem-solving.

What you will learn

• Job Satisfaction - the core of job performance and how to improve your own and your subordinate's


• Personality Types - the Myers-Briggs Type Indicator and how to recognize, appreciate, and communicate effectively with different personalities


• One-On-One Communications Skills - practical tools for communicating more comfortably and effectively, emphasis on listening skills, collaboration tools, and a positive assertive approach


• Managing Priorities - developing an approach to time management that matches your personality preferences, biases, and blind spots


• Performance Management - coaching and counseling skills, and why to give frequent quality time to subordinates in performance discussions


• Better Meetings - group communications, run effective meetings, reach consensus, and do creative problem-solving with groups and teams.

Boston University Corporate Education Center, operated by TechSkills LLC 1 Executive Drive - Suite 301 | Chelmsford, MA 01824-2558 | 1.800.288.7246 Copyright © 1997 - 2009 Boston University Corporate Education Center

About The Training Provider: Boston University Corporate Education Center

More Business Management Training from Boston University Corporate Education Center

• Accelerating Product Development Using Project Management
• Advanced IT Project Management
• Advanced Project Scheduling
• Advanced Purchasing Strategies sup sm sup
• Advanced Strategic Planning
• BPM Professional Certification Practicum - Conducting an Analysis and Design Project
• Building Cultural Intelligence
• Business Management Skills for Project Managers
• Business Writing for Results
• Certificate in Applied Project Management Days
• Certificate in Applied Project Management Evenings
• Chartering Teams to High Performance
• Coaching for Business Results
• Commercializing New Products and Services Rapidity and Results
• Communicating with Influence Building Successful Interpersonal Team Communication
• Design For Six Sigma Service
• Developing a Project Management Office
• Developing Into a Powerful Leader
• Directing Teams to Finesse Team Facilitation and Coaching
• Driving Performance Through Emotional Intelligence
• Effective Project Leadership
• Finance Accounting for Non-Financial Managers
• Getting Our Message Across Strategies for More Effective and Confident Public Speaking
• How To Achieve Results Through Influencing
• How to Purchase Services
• Improving Purchasing Performance - Developing New Skills for A Changing Profession
• Improving Your Presentation Skills
• Improving Your Purchasing Negotiating Skills sup sm sup
• Information Gathering and Facilitation for Business Processes
• Introduction to Business Process Management for Business Analysts
• Introduction to Business Process Management for Project Managers
• Introduction to Business Process Modeling Analysis and Design
• Leadership Excellence in a Complex World
• Leading Managing Successful Teams
• Lean Six Sigma Black Belt
• Listening to Influence Getting More Out of Conversations
• Making Your Ideas Theirs Advanced Communication Strategies
• Management Planning The Bridge Between Strategic Direction and Project Implementation
• Managing a Business Process Project
• Managing Generational Differences Piloting and Motivating the New Work Force
• Managing Information Technology IT Projects
• Managing Successful Negotiations
• Managing Troubled Projects
• Maximizing Global Success Designing and Managing Remote Operations
• Newly Appointed Managers
• Peer Mentoring A practical approach to knowledge transfer
• Positive Assertive Management
• Preparing for the PMP Exam
• PRINCE2 Foundation
• PRINCE2 Overview
• PRINCE2 Practitioner
• Principles of Business Process Management
• Principles of Project Management Business Analysis
• Principles Techniques of Project Management
• Program Management Managing in the Complex Multiple Project Environment
• Project Communications Management
• Project Cost Management
• Project Framework and Integration Management
• Project Human Resource Management
• Project Management Earned Value Management Systems Methods EVMS
• Project Management Fast Track
• Project Management for Everyone A non-technical approach
• Project Management Using Microsoft Project 2003
• Project Planning and Control
• Project Procurement Management
• Project Quality Management
• Project Risk Management
• Project Scope Management
• Project Time Management
• Relationship Management Up Down and Sideways
• Seven Steps to Improved Work Flows
• Simulation of Real World Project Management
• Situational Leadership - Twelve O Clock High
• Situational Leadership The Core
• Six Sigma Champions Training
• Strategic Alignment of the Project Portfolio
• Strategic Decision-Making and Problem-Solving for Leaders
• Strategic Marketing Concepts Strategies
• Strategic Thinking Planning and Deployment
• Strategies for Managing Change Managing People in a Changing Environment
• Strengthening Effectiveness Across Organizational Boundaries
• The 5 Management Essentials for New Managers and Supervisors
• The Legal Aspects of Purchasing sup sm sup
• Time Management Survival Skills
• Understanding Managing Conflict
• Understanding Working with People