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Provided by: Boston University Corporate Education Center Improving Supervisory Management SkillsUnfiled |
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- B asked: I would like to take this course. What is the fee outline?
- M asked: where, when, and how much?
- P asked: course dates and places
- N asked: Hi, will you please provide me with the online courses? Thanks a million :)
- J asked: I am considering sending my two shift supervisors to this course next year. What is the cost and when are the dates?
- M asked: Please forward class information, schedule, cost for the Braintree & Boston training locations. Thank you.
- asked: Information and location of this course offered during the fall. (Boston Metro Area)
- asked: When is this class offered and how much is the tuition?
- E asked: Please send me inforamtion regarding Supevisor/Manager Skills training.
- C asked: What is the minimum class size? Is this class designed to train trainers? Do you have any materials outlining in detail your training program? Thanks.
- A asked: want to know if you have a programme duration of - months. secondly if there will a chance for africans whose are organization are ready to sponsor.
MDP352 - Improving Supervisory & Management Skills
Course description
This course provides you with both useful ideas and practical tools to improve your overall supervisory and management effectiveness. Mid-level and front-line managers and supervisors are the driving force for improving performance, productivity, quality, and innovation in today’s organizations. Whatever pressures and opportunities face you, this seminar will provide you with useful new skills and insights.
Who should attend Mid-level and front-line supervisors and managers with some experience. The program is especially useful for "home-grown" supervisors and managers who have come up through the ranks of their organization.
What you will achieve
- An understanding of the evolving role, impacts, pressures, and opportunities of supervisors and managers
- Tools to understand and appreciate basic different personality types
- Skills and insight to understand your own preferences and biases
- The ability to manage your own time more effectively
- One-on-one communications skills for giving criticism constructively and listening
- Group communications skills, running better meetings, using consensus, and creative problem-solving.
What you will learn
- Job Satisfaction - the core of job performance and how to improve your own and your subordinate's
- Personality Types - the Myers-Briggs Type Indicator and how to recognize, appreciate, and communicate effectively with different personalities
- One-On-One Communications Skills - practical tools for communicating more comfortably and effectively, emphasis on listening skills, collaboration tools, and a positive assertive approach
- Managing Priorities - developing an approach to time management that matches your personality preferences, biases, and blind spots
- Performance Management - coaching and counseling skills, and why to give frequent quality time to subordinates in performance discussions
- Better Meetings - group communications, run effective meetings, reach consensus, and do creative problem-solving with groups and teams.

