Positive Assertive Management

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Corporate Education Group
If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
This is primarily ilt training
instructor led trainingThis class may be available at a classroom in Boston, MA, or at one of these training facilities: Braintree, MA, Boston, MA, Tyngsboro, MA, Boston, MA, Waltham, MA, Peterborough, NH,
Duration:2 days
Training Presented in:English
Training Provided by Corporate Education Group
  • T asked: How much does this training cost and are any classes available this summer?
  • S asked: How much does this class cost? What facilities is this class offered? Do we get any discounts if we have multiples attendees? thank you!
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  • A asked: Could you please send me information on this course?
  • C asked: Do you offer public courses. If so when and what is the cost?
  • S asked: Dear Sir/ Madam, I am interested in this Assertive Training course. I would aprreciate if you could provide me the details as to when it is being offered and what the costs are. Are there any evening classes for this course available. I am an individual interested in taking my career to the next level. Thanks a lot for the information Sincerely,
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  • J asked: Are you offering any summer or early fall courses?
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  • M asked: I would like to know if you have a class scheduled in Boston
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  • asked: Please send me a schedule. i live in New York City
  • M asked: Hello, I am a social worker who works with women who have been battered. My role is to help women identify goals and to move on past the violence into their next steps---work, school, permanent housing, etc. I would like to refer a client to an assertiveness training and am shopping around for what is available here in Boston. Can you please send me information about any trainings you have related to assertiveness and/or conflict resolution. I am also interested in finding out about the possibility of a sliding scale for your programs and/or scholarships available. women that I work with have very few resources as they struggle to get back on their feet. If your programming can allow for it, you would be doing a great service to offer the training to these women at low or no cost. Many of the women have next to zero experience in how to assert themselves or negotiate middle ground, simply based on the violence they have faced in their interpersonal histories. I look forward to hearing back from you and learning more about your trainings. , Case Manager
  • N asked: I would like information on techniques on becoming more assertive. I have difficulty speaking my mind in professional settings and it's hindering my career.
  • V asked: Please send information about this course as well as other courses Boston University offers related to assertiveness and effective communication. Thank you.
Positive Assertive Management

MDP109 - Positive Assertive Management

Course description
If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.

Who should attend
Supervisors and managers who want to sharpen their self-image, increase their managerial effectiveness, and broaden their career choices will benefit from this course.

What you will achieve

  • The insight to know when and how to be assertive

  • The confidence to say "no" when you should

  • The ability to communicate more effectively with people who are angry or frustrated

  • The skill to identify and confront problem behavior and self-defeating response patterns

  • The know-how to manage passive behavior and defensiveness

  • Strategic skills that will make you a better listener and communicator.

What you will learn

  • The Meaning of Assertiveness - what distinguishes assertiveness from non-assertiveness and aggressiveness

  • How Assertiveness Can Benefit You - why every manager needs to be assertive and how it can help your career growth

  • Response Styles - the three response styles to threatening situations

  • Why People Behave the Way They Do - how to predict and understand behavior based on personalities and situations

  • Using Assertive Behavior - how to increase your own effectiveness and productivity

  • Constructive Confrontation - how to strategically plan for confrontation and anticipate consequences

  • Strategies for Assertive Listening - how to find the true meaning of what is being said

  • Profiting from Assertiveness Skills - how to design an action plan for immediate utilization of your new skills.

About The Training Provider: Corporate Education Group
Corporate Education Group - The Boston University Corporate Education Center (BUCEC) offers award-winning training in information technology, management, and professional education programs. Choose from a wide variety of training formats such as on-site training at your organization, e-learning, and a global network of locations. MANAGEMENT PROGRAMS : We have more than 55 professional management seminars to...
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