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Provided by: Skillspride Online Training A+ Syllabus 10 - Module 9 - Customer Service TechniquesUnfiled |
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Training
Provided by Skillspride Online Training
At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer.
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A+ Syllabus 10 - Module 9 - Customer Service Techniques
A+ Certification is a CompTIA-sponsored testing program that certifies the competency of entry-level computer service technicians. This category contains our courses that cover syllabus 10 that was released by CompTIA in November 2003.
About The Training Provider: Skillspride Online Training
Skillspride Online Training - 12 MONTHS ACCESS TO OVER 475 ONLINE TRAINING COURSES FOR A SINGLE PAYMENT OF 149
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