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Provided by: Skillspride Online Training A+ Module 9 - Customer Service TechniquesUnfiled |
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At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer.
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Training
Provided by Skillspride Online Training
A+ Module 9 - Customer Service Techniques
A+ Certification is a CompTIA-sponsored testing program that certifies the competency of entry-level computer service technicians. This category contains our courses that help with this qualification.
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